Dispatcher

6 days ago

Leduc, Canada B&R Eckel's Transport Ltd. Full time

B&R Eckel’s has been a Canadian leader in transportation solutions since 1965, proudly rooted in Alberta. With Strategically located terminals in Bonnyville, Lloydminster, and Nisku we are well-positioned to meet our customers needs. Over the decades, we’ve earned a strong reputation for delivering exceptional service, leveraging our extensive experience to tackle transportation project of any size and complexity.

Our success is built on the dedication of our team. We prioritize our employees, providing then with the tools, training, and support they need to thrive. Our commitment to safety is unwavering, and we foster a positive work environment guided by industry experts. At the heart of our operations are our dedicated people — the driving force behind our success. Their health, safety, and well-being will always remain our top priority.

We are currently seeking **Dispatcher** to join our team in our **Leduc Terminal**.

**Position**:Dispatcher

**Type**: Full-time

**Location**: Leduc, AB

**Pay**:Commensurate with education and experience

**Duties and Responsibilities**
- Receive and process work requests from customers
- Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to requests, specifications, and/or needs with the goal to book the timeliest service possible
- Identify and evaluate any special needs for each load to determine the best delivery methods, delivers items to customers by verifying orders; inventorying stock; arranging transportation and ensure all is performed with compliance to all Federal and Provincial regulations and laws
- Provide accurate directions to relevant staff for services required
- Relay work orders, messages, and information to or from work crews, supervisors, and safety technicians
- Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
- Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules
- Arrange for necessary repairs in order to restore service and schedules
- Manage a real-time transportation database
- Adhere to corporate and departmental policies and procedures
- Performs other duties as required

**Qualifications**
- Transportation industry knowledge and experience required (eg: permit and legislated requirements)
- Experience with over dimensional and heavy loads required
- Computer Literate
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Able to work well under pressure
- Flexible, able to deal with change
- Strong attention to detail
- Very organized, with excellent multi-tasking and problem-solving skills
- Excellent customer service/communication skills
- Strong work ethic and positive team attitude Working Conditions
- Documentation Skills, data Entry Skills, telephone Skills, communication Skills

**Benefits**:

- Competitive wages that reflect your skill and experience
- Comprehensive group health benefits (with a health spending account)
- Tool and Safety Allowance
- Comprehensive training and education programs
- Employee Assistance program
- Year-round work
- Work life Balance.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

**Experience**:

- dispatching: 2 years (preferred)

Work Location: In person

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