Night Audit

3 days ago

Oshawa, Canada Campus Living Centres Full time

**1. Position Summary and Job Magnitude**

The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team.

**2. Essential Functions and Basic Duties**
- Utilize Campus Living Centres’ computer software
- Financial administration, including processing payments, invoices, and reviewing accounts
- Maintain video surveillance and ensure that cameras are recording at all times
- Communicate pertinent information between staff
- Maintain student and guest privacy
- Knowledge of emergency procedures and on-call staff procedures
- Know who to contact for various situations, including residence staff and facility contractors
- Ensure the room status is updated from the housekeeping department
- Handle in a professional manner; reservations, check-ins, check-outs, and account settlement
- Maintain the appearance of the desk, lobby and office area at all times
- Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales
- Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized
- Ensures building keys are used appropriately and responsibly
- Any other duties as assigned

**Health & Safety**
- Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
- Online training modules and in-person training must be completed before starting regular duties.
- WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.

**3. Qualifications**

**Education**: High School Diploma, some College or University preferred

**Skills/Abilities**:

- Must possess excellent verbal communication skills
- Must possess excellent customer service skills
- Must possess positive attitude
- Work independently without constant supervision
- Must be able to handle multiple projects at once

**Experience Required**: Minimum of 1 year industry experience or equivalent customer service experience.

**NOTE**:This is a midnight shift - 12am-8am.

  • Hotel Night Manager

    6 days ago

    Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

    We are seeking a detail-oriented and reliable Night Manager to join our team. As a Night Manager you will be responsible for overseeing the nightly operations of our establishment, ensuring accuracy in financial transactions and exceptional guest service throughout the night. **Key Responsibilities**: - Responsible for the Night Audit team - Prepare the...

  • Guest Services Night Auditor

    1 week ago

    Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

    The Night Auditor will play a pivotal role as the primary client contact, ensuring effective delivery of product and services through liaison between sales and operation departments, contributing to guest retention through personalized service and execution of company and brand initiatives. Job Functions: **Responsibilities**: - Prepare the daily night...

  • Guest Services Night Auditor

    4 days ago

    Oshawa, Canada Courtyard by Marriott - Sunray hotels Full time

    The Night Auditor will play a pivotal role as the primary client contact, ensuring effective delivery of product and services through liaison between sales and operation departments, contributing to guest retention through personalized service and execution of company and brand initiatives. Job Functions: **Responsibilities**: - Prepare the daily night...

  • Night Auditor

    1 day ago

    Oshawa, Canada La quinta Full time

    **Job Summary - HOTEL NIGHT AUDITOR** The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to...

  • Night Auditor

    1 day ago

    Oshawa, Canada La quinta Full time

    **Job Summary - HOTEL NIGHT AUDITOR** The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to...

  • Weekend Night Auditor

    1 day ago

    Oshawa, Canada Holiday Inn Express Full time

    **Duties**: - Greet and check-in guests, ensuring a positive and welcoming experience - Handle guest inquiries and provide information about hotel amenities, services, and local attractions - Operate phone systems to answer incoming calls and transfer to appropriate departments - Process guest payments and maintain accurate records - Perform night audit...

  • Night Auditor/guest Service Agent

    4 days ago

    Oshawa, Canada La Quinta Inns & Suites Full time

    **Job Summary - HOTEL NIGHT AUDITOR** The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to...

  • Night Auditor/guest Service Agent

    1 day ago

    Oshawa, Canada La Quinta Inns & Suites Full time

    **Job Summary - HOTEL NIGHT AUDITOR** The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to...

  • Night Auditor/guest Service Agent

    2 weeks ago

    Oshawa, Canada La Quinta Inns & Suites Full time

    **Job Summary - HOTEL NIGHT AUDITOR** The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to...

  • Dispatcher - Night Shift

    2 weeks ago

    Oshawa, Canada CANADA CARTAGE Full time

    **Why you’ll love Canada Cartage** An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we...