Dental Receptionist

3 days ago

Georgetown, Canada Dental Clinic Georgetown Full time

**Overview**

**Duties**
- Greet patients warmly and manage the check-in and check-out process at the front desk.
- Schedule appointments efficiently while considering patient needs and office availability.
- Maintain accurate patient records using electronic medical records systems such as Epic or Dentrix.
- Handle incoming phone calls, respond to inquiries, and manage appointment confirmations and reminders.
- Process patient payments and insurance claims, ensuring all information is accurately recorded.
- Collaborate with dental staff to ensure smooth operations within the office.
- Maintain cleanliness and organization of the reception area, ensuring a welcoming environment for patients.

**Qualifications**
- Previous experience as a Dental Receptionist or in a similar front desk role within a dental or medical office is preferred.
- Proficiency in electronic medical records systems; experience withTracker is advantageous but not mandatory.
- Strong understanding of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Familiarity with phone systems and office equipment is essential.
- A positive attitude and a commitment to providing outstanding patient care are crucial for success in this role.

Join our team and contribute to creating a positive experience for our patients while supporting the efficient operation of our dental practice

**Job Types**: Full-time, Permanent

Pay: $22.00-$25.00 per hour

**Benefits**:

- Dental care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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