Dental Front Desk/receptionist

2 weeks ago


Georgetown, Canada Thompson Square Family Dental Full time

'''Job Summary:'''

'''Responsibilities:'''
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and assist with billing and payment processing
- Maintain patient records and update electronic medical records (EMR) system
- Coordinate referrals to specialists and follow up on patient appointments
- Manage office supplies, including ordering and restocking as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with the dental/medical team to ensure smooth operations of the office

'''Qualifications:'''
- Previous experience working in a medical or dental office setting is preferred
- Proficient in using dental/medical software such as Dentrix, Epic, or similar systems
- Strong administrative skills with attention to detail and accuracy
- Excellent communication skills, both verbal and written
- Knowledge of medical terminology is a plus
- Familiarity with phone systems and ability to handle multiple calls simultaneously
- Ability to maintain confidentiality of patient information
- Professional demeanor with exceptional customer service skills

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person


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