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General Manager

3 weeks ago

Dartmouth, Canada East Coast International Trucks Full time

**Location: Dartmouth, NS**
This **General Manager** role offers a unique opportunity to lead an established Dealership with strong community recognition. With strategic oversight of all operations at East Coast International, you’ll drive performance, foster collaboration, and implement best practices that enhance operations in sales, finance, service, and parts. Reporting to the VP, Heavy Truck Division, this role is based on-site at the dealership in City, allowing you to directly support the dealership team while cultivating a culture of excellence focused on customer satisfaction and operational efficiency. This role requires a strategic thinker with the ability to inspire high performance and achieve impactful goals.
**This position is based on-site in Dartmouth, NS.**
Here’s what you can look forward to as part of the **ECI team**:
**Competitive Compensation -** Base salary plus a performance-based bonus structure that rewards your achievements.
**Comprehensive Benefits Package -** Health and dental plans with flexible, cost-shared options to suit your lifestyle.
**Career Growth -** We prioritize promoting from within and offer opportunities for ongoing learning and development.
**Employee Discounts -** Enjoy discounts on vehicle purchases, parts, and services at any of our locations.
**Retirement Savings Plan -** Employer-matched retirement savings plan with up to 4% matching, and up to 5% after five years.

**_Compensation: Commensurate with knowledge, skills, and abilities._**
**Key Responsibilities Include**:

- Managing the overall performance of the dealership, including sales, finance, service, and parts departments.
- Collaborating with department managers to set and achieve financial and operational goals.
- Leading, coaching, and developing department managers and staff to ensure a cohesive and high-performing team.
- Ensuring that the dealership delivers a superior customer experience and maintains excellent customer satisfaction ratings.
- Implementing continuous improvement initiatives and maintaining compliance with company policies and industry standards.
- Monitoring financial performance, optimizing cost efficiencies, and ensuring profitability across the dealership.
- Manage activities directly related to the supply of trucks.
- Manage activities directly related to the sales and marketing of goods and services.
- Analyzing market trends and identifying opportunities for growth and expansion.
- With support of the HR team being the onsite representative for employee relations matters.

**To Be Successful in This Role, You’ll Need**:

- A minimum of 10 years of dealership management experience.
- Proven ability to lead and develop high-performing teams across multiple departments.
- A solid understanding of dealership financials, sales, and service operations.
- Strong negotiation, problem-solving, and decision-making skills.
- A commitment to delivering exceptional customer service and achieving high customer satisfaction ratings.
- The ability to thrive in a fast-paced, results-driven environment.
- Excellent communication and organizational skills, with the ability to manage multiple priorities effectively.

**Preferred Experience (Not Required but Beneficial)**:

- Previous General Manger experience or brand experience.
- Knowledge of truck retail and wholesale financing.
- Familiarity with dealer management systems (DMS) and other relevant technologies.

**Why ECI?**
- Competitive compensation package, with annual wage review
- Flexible Health and Dental Plans, 6 different cost shared options to meet everyone’s needs
- Enhanced Benefits including Telehealth, Mental Health Support and EFAP
- Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
- Opportunities for career growth and advancement
- Employee discounts on vehicle purchasing, parts, and service at any of our locations
- A safe, inclusive, and dynamic work environment

ECI is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Our commitment to inclusion drives us forward every day. If selected for an interview, please advise us of any accommodation you may require throughout the recruitment process.