Current jobs related to Inside Sales and Customer Fulfillment Manager - Langley - Coast Spas Manufacturing

  • Inside Sales/customer Service Representative

    12 hours ago

    Langley, Canada Tundra Sales Inc. Full time

    We currently have an exciting opportunity for an **Inside Sales Representative** to join our team in **Langley, BC** on a full-time basis. The Inside Sales Representative is joining a great team based out of Langley, BC, and will play a major role in developing the Tundra brand. You will be responsible for aiding in the procedures of sales, including...

  • Inside Sales/customer Service Representative

    2 weeks ago

    Langley, Canada Tundra Sales Inc. Full time

    We currently have an exciting opportunity for an **Inside Sales Representative** to join our team in **Langley, BC** on a full-time basis. The Inside Sales Representative is joining a great team based out of Langley, BC, and will play a major role in developing the Tundra brand. You will be responsible for aiding in the procedures of sales, including...

  • Inside Sales/customer Service

    2 weeks ago

    Langley, Canada Fraserway Prekast Ltd. Full time

    **Fraserway Prekast Ltd. - Inside Sales/Customer Service** Fraserway Prekast Ltd., a fast growing Utilities Infrastructure Supplier, has an immediate opening for an Inside Sales/Customer Service Representative. Successful applicants must be detail oriented, comfortable using a computer regularly throughout the day and dedicated to exceptional customer...

  • Inside Sales

    5 days ago

    Langley, Canada WORKFORCE Staffing Solutions Full time

    We’re looking for an Inside Sales Representative who thrives on delivering exceptional service while supporting sales and revenue growth. This role is ideal for someone who enjoys building customer relationships, solving problems, and working in a fast-paced environment. What You’ll Do Handle inbound and outbound customer calls and process orders Provide...

  • Inside Sales

    5 days ago

    Langley, Canada Graybar Canada Full time

    We’re looking for an Inside Sales Representative who thrives on delivering exceptional service while supporting sales and revenue growth. This role is ideal for someone who enjoys building customer relationships, solving problems, and working in a fast-paced environment.What You’ll DoHandle inbound and outbound customer calls and process ordersProvide...

  • Inside Sales Representative

    4 days ago

    Langley, Canada Innovative Circuit Technology Ltd. Full time

    **Inside Sales Representative** Innovative Circuit Technology (ICT) is currently seeking an organized, well-spoken, self-motivated and energetic individual responsible for generating revenue by soliciting and obtaining sales orders through inbound lead follow up, working closely with ICT account reps and ICT channel partner reps to convert sales leads and...

  • Inside Sales Representative

    4 days ago

    Langley, Canada Finlink Group Full time

    INSIDE SALES REPRESENTATIVE **OBJECTIVE** Are you an enthusiastic and goal-oriented individual with a love for sales? We are looking for an Inside Sales Representative to become part of a dynamic team. If you excel in a dynamic setting, take pleasure in cultivating client connections, and possess exceptional communication abilities, then we want to connect...

  • Customer Service

    6 days ago

    Langley, Canada BMI Canada Inc. Full time

    **BMI Canada Inc.**, winner of the **Canada’s Best Managed Companies** program, is a family-owned business founded in 1972, focused on customer satisfaction, integrity, employee recognition and quality of life in the workplace. **WORKING CONDITIONS** - Salary: base salary plus bonus programs and RRSP bonus - Employment Type: Full time, permanent,...

  • Inside Sales and Customer Service

    1 week ago

    Langley, Canada Apex Wireless Full time

    **About Us** Apex Wireless has been in business for 35 years and is a member of the Westlund Group of Companies, headquartered in Langley, BC. We are a full-service TELUS dealer with locations across Canada. We sell, service and support the full suite of TELUS wireline and wireless products and services to both business and consumer accounts. As one of TELUS...

  • Inside Sales Associate

    13 hours ago

    Langley, Canada Master Halco Full time

    **Inside Sales Professional (Fence / Outdoor Living Products)** **Master Halco**, North America’s leading manufacturer/distributor of fencing and perimeter security products is seeking an **Inside Sales Associate** in Langley, BC. The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and...

Inside Sales and Customer Fulfillment Manager

2 weeks ago

Langley, Canada Coast Spas Manufacturing Full time

As an Inside Sales and Customer Fulfillment Manager at Coast Spas Manufacturing, your role encompasses a range of key responsibilities and tasks:
1. Sales Team Leadership: You will be leading and managing the inside sales team, providing guidance, support, and training to ensure their success. You'll set daily, weekly, monthly and yearly sales and new orders targets, monitor performance, and motivate the team to achieve individual and collective goals.

2. Customer Inquiries: Handling customer inquiries promptly and professionally is vital. You and your team will be the main point of contact for customers, addressing their questions, concerns, and providing product information for spas, parts and accessories including hot tub chemicals to help them make informed purchasing decisions.

3. Order Management: Managing the order process is a critical part of your role. You'll oversee the entire order cycle, from order placement to delivery, ensuring accuracy and timely fulfillment. This will involve coordinating with production, logistics, and warehouse teams.

4. Sales Strategy Development: You will be responsible for developing and implementing sales strategies to boost revenue and expand the customer base. This includes identifying new market opportunities, analyzing sales data, and suggesting improvements to the sales process.

5. Customer Relationship Management: Building and maintaining strong customer relationships is essential. You'll work closely with existing customers to understand their needs, address any issues, and ensure a high level of customer satisfaction.

6. Sales Reporting and Analysis: Regularly analyzing sales data and performance metrics will be part of your responsibilities. By identifying trends and insights, you can make informed decisions to optimize the sales process and increase efficiency.

7. Inventory Management: Collaborating with production and inventory management teams to ensure adequate stock levels are maintained to meet customer demands. You'll need to coordinate with these teams to prevent stockouts and excess inventory situations.

8. Customer Feedback and Improvement: Gathering customer feedback and using it to improve products and services is vital for continuous growth. You'll work closely with the product development and marketing teams to relay customer insights and suggest improvements.

9. Sales Training and Development: Continuous training and development of the sales team to enhance their skills, product knowledge, and customer service capabilities.

10. Sales Forecasting: Collaborating with other departments to provide weekly and monthly sales forecasts and order demand projections, aiding in production planning and resource allocation.

11. Resolving Escalated Issues: Handling escalated customer issues and resolving conflicts in a professional and satisfactory manner.

12. Compliance: Ensuring compliance with company policies, industry regulations, and ethical standards in all sales and customer fulfillment activities.

To excel in this role you will need the following:
**Skills**:

- Strong leadership and team management skills, with the ability to motivate and guide the inside sales team towards achieving sales targets.
- Excellent communication and interpersonal skills to effectively interact with customers, understand their needs, and provide exceptional customer service.
- Proficiency in sales strategies, including lead generation, sales pipeline management, and customer conversion techniques.
- Solid problem-solving and decision-making abilities to address customer inquiries, resolve issues, and make data-driven business decisions.
- Strong organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines in a dynamic manufacturing environment.
- Analytical mindset to interpret sales data, identify trends, and implement improvements to enhance sales performance and customer satisfaction.
- Collaborative approach to work effectively with various departments, such as production, logistics, and marketing, to streamline order fulfillment and optimize customer experiences.

**Education**:

- A bachelor's degree in business administration, marketing, or a related field is typically required for this role. Additional certifications or specialized training in sales management and customer service are advantageous.

**Experience**:

- Proven five years experience in inside sales, sales management, or customer fulfillment roles within the manufacturing industry is highly preferred.
- Demonstrated success in leading sales teams, achieving sales targets, and driving revenue growth.
- Experience in managing customer relationships and resolving customer issues effectively.
- Familiarity with inventory management processes and order fulfillment strategies.
- Knowledge of the spa and hot tub industry or related manufacturing products would be beneficial.

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$85,000.00 per year

**Ben