General Manager

4 days ago

Gatineau, Canada Surgenor Gatineau Full time

Operating for more than 50 years in the Ottawa-Gatineau region, the **Surgenor Automotive Group** is a family-run enterprise that consistently aims to deliver unparalleled customer support, thanks to our exceptional team. Maintaining a healthy balance between work and personal life is a goal we aim to achieve. Our track record of keeping employees for extended periods of time serves as evidence of our business practices and the importance we attribute to every member of our team.

In Gatineau, Quebec, Surgenor Gatineau, a General Motors Chevrolet and Cadillac dealership, is searching for a **full-time General Manager** who will lead and guide the organization using our strategic planning and management frameworks to oversee our Gatineau location effectively and efficiently.

**Responsibilities**
- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Provide overall management and leadership for the Dealership including but not limited to employee motivation, training, and development.
- Help establish and implement key performance metrics for the dealership which aligns with the Company’s Strategic Plan, management systems and financial objectives.
- Achieve dealership profitability including monthly and annual budget objectives.
- Further develop and improve Operational policies and procedures and ensure these policies and procedures are understood and followed by all Dealership personnel.
- Conduct ongoing process improvement projects that will improve operational efficiencies, reduce cost, and improve customer experience.
- Play a key role in recruiting, interviewing, and hiring employees.
- Ensure all OEM training is completed in all departments for Service and Parts staff.
- Promote and develop positive corporate culture both internally and externally.
- Ensure the dealership is maintained to Surgenor’s standards.
- Business travel is required at times.

**Basic Qualifications**
- Bilingualism is a must. Must be able to communicate effectively in both French and English (both verbal and written).
- Post-secondary education: College or University Diploma/Degree preferred, but not required.
- Minimum of 5 years management and operations experience: automotive dealership management is preferred.
- Previous automotive or transportation experience preferred.
- Must have strong interpersonal and communication skills (both verbal and written).
- Customer service experience coupled with a strong organizational and time management skillset.
- Valid driver’s license; insurability with the Company’s insurance carrier.
- Driver’s Abstract
- Criminal Record Check

We offer exceptional compensation and benefits, RRSP matching and Bonus Incentives.

We wish to thank all applicants in advance for their interest in joining our team.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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