Program Manager

2 weeks ago

Montréal, Canada Epsilon Solutions Ltd Full time

Hello,
Hope You’re Doing Well

This is Akansha and I’m a Technical Recruiter with Epsilon Solutions., a diversity inclusive global workforce solutions company headquartered in Mississauga, Ontario.

I was going through your resume and wanted to share this amazing, fast moving opportunity that I have, which seems like the perfect fit for a dynamic person like you.

Here’s the job description for your reference

**Program Manager, Loyalty Recognition Programs**

**Contract**

**Work location - Montreal.**

**10 + years of work exp**

Functional accountability
- Work with Business Owners to effectively plan program roadmap and achieve milestones
- Develop and document project requirements and objectives with relevant stakeholders
- Organize and orchestrate delivery activities across all internal resources & vendors to execute projects on time, within scope, and within budget
- Create, manage and maintain comprehensive project plans and documentation to track progress, and ensure updates are shared at all levels
- Manage Changes & Risks across project lanes & stakeholders
- Recommend solutions & mitigation plans for High-Scope or High-Risk project areas
- Uphold the member experience and program value proposition by ensuring a strong customer-centric focus in the development and delivery of new program features

Required skills
- **PMP Certification, BSc/BA diploma in management, systems engineering, or other relevant field required. PO Certification and/or SCRUM Master Certification is a strong advantage.**:

- **Minimum 10 years of hands-on experience in similar Project Management or Program Management roles, ideally within airlines, loyalty programs and/or travel industry.**:

- **Strong knowledge of Aeroplan Loyalty products and programs (Aeroplan Elite, eUpgrades, Cobrand Travel Benefits, Aeroplan Threshold Programs, Air Canada Million Mile)**:

- **Proficiency in Airline, Loyalty & Back-end systems is a strong advantage.**:

- Experience working across different stakeholders from multiple disciplines.
- Good organizational and time management skills, ability to multi-task and manage long term, high visibility projects.
- Strong operational experience, with ability to bring ideas to fruition and support project implementations to successful completion.
- Solid communication skills (oral & written) in English and French and ability to convey ideas to working groups within the organization.

**Job Type**: Fixed term contract

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Project management: 10 years (preferred)
- Loyalty Recognition Programs: 10 years (preferred)
- travel/ Airlines industry: 5 years (required)
- Jira: 9 years (preferred)
- Confluence: 9 years (preferred)
- Aeroplan Loyalty products: 8 years (preferred)

Licence/Certification:

- SCRUM Master (preferred)
- PO Certification (preferred)

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