Long-distance Dispatcher

3 days ago

Edmonton, Canada SIRVA Canada LP Full time

**Long-Distance Dispatcher (Planner), Operations**

SIRVA Canada LP is a leader in Canada’s household goods moving industry through its national network of Allied Van Lines and North American Van Lines agents.Since 1930 we’ve been helping individuals and families successfully relocate to new beginnings.

**Responsibilities**

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- Manage and maintain constant communications for simultaneous multiple loads with all stakeholders

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- Collaborate with planning and dispatch team members in reviewing traffic flows to ensure timely and efficient reloading of hauling units

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**Qualifications**

Knowledge:

- Above-average knowledge of Canadian geography
- Solid understanding of travel time/distance and impacts due to geography and weather
- General knowledge of the Canadian Hours of Service regulations
- Good command of MS Office suite

**Skills**:

- Experience in dispatching, working with load boards, planning shipments (preferred)
- Able to organize, prioritize and problem solve multiple, concurrent tasks using proven time-management skills
- Attention to details that lead to great customer service

Communication:

- Excellent written and verbal communications skills (French/English bilingualism is considered an asset)
- Solid interpersonal skills and positive attitude
- Pleasant phone manner

Traits:
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- Resourceful and demonstrate initiative; continually curious
- Fast learner with the ability to work in a very high-paced, demanding environment
- Reliable and punctual
- Able to work longer hours, including Saturdays/weekends during peak season (June to August)

Education / Experience:

- High school diploma (or equivalent)
- Post-secondary education in transportation, logistics, business, or related work experience
- Must successfully pass a criminal record background check

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Desired salary range?

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