Customer Advisor #105

2 weeks ago


Hamilton, Canada Beverly Tire & Auto Full time

We are currently recruiting for a Customer Advisor to work at one of our Hamilton, Ontario locations. Our Customer Advisors act as a liaison between our customers and our technicians. The Customer Advisor will consult with customers to identify their vehicle needs and relay all pertinent details to our technicians.
- Salary rate based on experience._

Description of Duties/Expectations:

- Greet all customers upon their arrival into the store
- Gather vehicle symptoms/requirements information
- Determine and recommend the best service decision(s) for customers
- Rectify customer complaints/concerns in a courteous and professional manner
- Keep shop Manager informed of any problems regarding shop or customer related matters
- Arrange service appointments for customers
- Other duties as required

Knowledge, Skills and Abilities:

- Experience in a sales or customer service role involving automotive service, tires, parts and accessories
- Experience in the tire and automotive service industry an asset
- Exceptional customer service skills
- Demonstrated computer skills
- Valid driver’s license
- Some knowledge of tools and equipment
- Strong organizational skills
- Outstanding time-management skills
- Ability to prioritize and handle multiple priorities professionally and effectively
- Excellent communication and interpersonal skills
- Confidence and aptitude to operate independently and unsupervised
- Experience working in a team-based environment
- Automotive repair and preventative maintenance sales

We offer competitive salaries, benefits, and a pleasant environment with room to grow. We also offer staff discounts on parts and tires at all of our stores and shops.

**Join the Beverly Tire & Auto Team**

Applicants being considered for this position will hear from us directly to discuss the next steps of our recruitment process.
- At Beverly Tire & Auto we are committed to furthering an inclusive, accessible and diverse work environment. We offer accommodation, upon request, to applicants throughout our recruitment, assessment, and selection process._
- If you require accommodation or support, please do not hesitate to contact our Human Resources department._

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Schedule:

- Monday to Friday



  • Hamilton, Canada Aaron's Family of Companies Full time

    We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a...


  • Hamilton, Canada Aaron's Family of Companies Full time

    We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a...


  • Hamilton, Canada Mohawk Ford Sales (1996) Limited Full time

    Responsibilites Scheduling service appointments. Opening work orders and describing clearly and accurately the specific customer problems and needs. Recommending and explaining the nature of the required automotive maintenance and repairs to the customer. Securing agreement from customer before repairs, outlining cost estimate and approximate time when...


  • Hamilton, Canada Ebbett Full time

    A prominent automotive retailer in Hamilton is seeking a Service Advisor to enhance customer satisfaction. In this crucial role, you'll handle frontline customer interactions, requiring a proven background in customer service and sales, exceptional communication skills, and a friendly attitude. Automotive experience is a plus, though not mandatory. Ebbett...

  • Service Advisor

    6 days ago


    Hamilton, Canada Airport Ford Full time

    We are currently seeking a **Service Advisor** to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted...

  • Service Advisor

    1 week ago


    Hamilton, Canada Trillium Auto Service LTD Full time

    **Overview** We are seeking a motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers seeking automotive services. Your role is crucial in ensuring that customers receive exceptional service while effectively communicating their needs to the service department. This...

  • Parts Advisor

    2 days ago


    Hamilton, Canada Thomas Solutions Full time

    **Job description** **Thomas Solutions is looking for a Parts Advisor** Where: 70 Beach Road, Hamilton, Ontario - **We are expanding and are seeking a Parts Advisor to join our Team!**_ **Parts Advisor Job Purpose**: We are a Cartage, Manpower, Leasing company. We service a variety of equipment, which includes heavy trucks, tractors, trailers, passenger...


  • Hamilton, ON LS G, Canada NVM Solutions Full time

    We are a fast-growing Canadian business partnering with leading telecommunications brands to bring reliable, high-quality connectivity solutions to communities across Ontario.As a Customer Service Advisor, you will represent our brand with professionalism, enthusiasm, and care. You will be the face customers meet – the one who listens, understands, and...

  • Parts Advisor

    1 week ago


    Hamilton, Canada AutoCanada Inc. Full time

    **Parts Advisor** **Sterling Honda** **Hamilton, ON** Are you looking to drive your career forward? Sterling Honda is looking for a Parts Advisor** **to join our growing team! Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your success at Sterling Honda. **What's in...

  • Service Advisor

    6 days ago


    Hamilton, Canada AutoCanada Inc. Full time

    **Signing Bonus** **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced - **Automotive Service Advisor **to work at one of our Hamilton area dealerships! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that...