Compliance Advisor, Complaints Management

6 days ago

Lévis, Canada Desjardins Full time

Temporary position for 12 months
- Handle complaints in the banking and securities sectors
- Design, update, implement and monitor legal and regulatory compliance action plans, programs, solutions and tools to balance business needs, requirements and best practices
- Diagnose issues, challenges and needs for your line of work to determine target outcomes
- Analyze data
- Conduct studies
- Make recommendations to develop best practices for the organization
- Help train internal practitioners, raise awareness and communicate information about the organization’s ethics and compliance culture
- Oversee activities in the business lines, where applicable
- Help with outreach activities for internal and external partners and practitioners
- Represent your unit before committees and in dealings with practitioners and organizational units

What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table
- Bachelor’s degree in law or a related field
- A minimum of four years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Compliance experience
- Experience in the banking or securities field
- Knowledge of French is required

Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning
Curious about Desjardins ? Click here

LI-Hybrid

**Trade Union (If applicable)**

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

**Job Family**

Legal Affairs (FG)
**Unposting Date**

2025-09-3

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