Theatre Operations Supervisor

**Theatre Operations Supervisor** Status**: Full Time

**Hours**: Monday - Friday, 35 hours/week (regular evening and weekend work required)

**Home Campus**: Fennell (fully on-site)

**Rate of Pay**: Payband 9 ($77,550 - $96,939 per year)

**Posting Date**: June 5th, 2025

**Closing Date**: June 26th, 2025 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

**Job Summary**

Under the direction of the Manager, Conference & Theatre Services, the Theatre Operations Supervisor is responsible for the day to day operation and administration of the McIntyre Performing Arts Centre. The incumbent provides a high level of administrative and technical oversight, leadership in revenue and sales generation, supervision and execution in the planning and operation of the 1029 seat theatre. The incumbent is the primary College contact for the McIntyre Performing Arts Centre and is responsible for building successful business relationships with new and existing clients. The incumbent is responsible for the development and operations of the venue including ensuring management of revenue targets, maintenance, inventory and tracking of all equipment and repairs, manage all third party contractors, manage all facility rental contracts, working with internal college departments to facilitate events and provide students with work integrated learning opportunities in the facility. The incumbent, in conjunction with the Manager, is also responsible for ongoing community outreach, partnership building, and the research and development of new revenue generation opportunities. Evening and weekend work are required.

**What you'll be doing**:
**Sales and Programming**

Ensures the efficient and profitable operation of revenue generation activities and expense control by:

- Conducts a market assessment and feasibility study to build out a seasonal program for the McIntyre Performing Arts Centre
- Achieves revenue targets related to revenue generation programs and activities as established by the Manager, Conference & Theatre Services.
- Develop, advance and steward relationships with community partners, industry professionals, other venues, artists and agents, to facilitate programming opportunities.
- Ensuring compliance with health and safety, licensing laws and other legal regulations.
- Planning multiple complex events simultaneously that involve balancing several deadlines and the needs of various client groups;
- Ensuring all events run smoothly.
- Negotiating with external service providers and suppliers as required;
- Purchasing or renting the necessary supplies and equipment for the theatre division to operate.
- Planning all logístical requirements including catering arrangements, entertainment, guest speakers and location set-up as required.
- Taking responsibility for the sales and marketing of the theatre, including pricing, promotions, image/brand and profile.
- Researching markets to identify new business.
- Communicating daily with the management team, planning work schedules and checking client requirements.
- Dealing with customer complaints, comments and enquiries.
- Acting as the primary College contact to community members participating in and/or attending the programs.
- Making cold calls and sales presentations to solicit new business;
- Preparing quotes and proposals for potential clients.
- Create annual programming plans and budgets for approval and operate within approved budgets.
- Procure and execute artists' contracts including negotiation of offers, terms, fees, and dates.
- Responsible for the MPAC's contractual commitments for risk programming as they relate to artists' local needs. Includes negotiating favourable hotel rates, booking local transportation, catering requirements, insurance etc.
- Responsible for the successful administration of all shows booked, including budget management and settlement, including marketing, box office, and front of house and day of show duties.
- Preparing detailed budgets for Management review and Letter of Intent to touring artists. Maintaining detailed expense reports for performance settlement and artist splits after the performance.
- Coordinate MPAC's block booking participation with other Ontario Performing Arts Centres to coordinate artist's tours.
- Conduct site tours for prospective clients or film agencies.
- Review and suggest changes to MPAC rental program policies, rate sheets payment terms and contract policies.
- Maintain client relationships.

**Budget and Operation Coordination**
- In conjunction with the Manager, handles the scheduling of the theatre.
- Develops and utilizes budget forecasting tools to evaluate profitability of theatre events.
- Prepares monthly invoices for clients and collects payment