Bilingual Credit and Collections Specialist

17 hours ago

Concord, Canada Kohl & Frisch Ltd Full time

**POSITION: Bilingual Credit & Collections Specialist**
**STATUS: Full-time**
**LOCATION: Kohl & Frisch Limited (Concord, ON**)**
**REPORTS TO: Supervisor, Credit & Collections**
**DEPARTMENT: Finance**

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.
**Primary** **Role** **of This** **Position**: Reporting to the Supervisor, Credit & Collections, this position is responsible for managing all accounts across Canada encompassing collections, reconciliation, cash receipts and allocation.
**Major Responsibilities**:

- Identify when delinquent accounts need to be called based on their terms of sale and call promptly once an account becomes past due
- Follow up frequently for payment commitments
- Handle all requests for documentation and conduct all research resulting from the request
- Manage allocating all payments for assigned list of accounts
- Manage all drop shipment credit approvals
- Review and release of held orders within approval limit
- Reply to all trade credit references
- Perform credit reviews as required and recommend credit limit increases to the Supervisor
- Weekly ATB analysis with Supervisor
- Assist in preparation of the monthly Watch list
- Work in conjunction with Manager/Supervisor to improve systems including design, testing, and implementation
- Provide superior customer service to our internal and external customers
- Inform sales representatives of significant changes in account status in a timely and professional manner
- Compile and submit information about problem accounts to the Manager/Supervisor
- Other duties as required
- Work as a team with sales, customers, other departments, and members of this department to accelerate cash inflows and reduce credit risk

**Education and Experience**
- Minimum of 10 years of progressively responsible collection experience in a high-volume department
- University or college (or equivalent experience)
- Experience working in a privately owned organization would be an asset
- Credit Institute of Canada’s Certified Credit Professional (CCP) Designation would be preferred

**Qualifications**
- Fluency in French and English is mandatory with good speaking and business writing skills in both languages
- Must be able to work autonomously and have effective and persuasive collection and negotiation skills
- Must possess excellent organization, reconciliation and analytical skills
- Proven ability to overcome obstacles and get results
- Must have strong interpersonal skills with the ability to communicate and develop a high level of confidence and trust with critical contacts
- Strong customer service skills, with the ability to resolve customers’ concerns
- Confidence and tact in dealing with business owners and Sales team
- Intermediate skills in MS Excel and Word
- Conscientious and results oriented, with a strong work ethic, positive attitude, and the ability to work well under pressure and within deadlines

**How to Apply

  • Bilingual Credit and Collections Specialist

    1 week ago

    Concord, Canada Kohl & Frisch Limited Full time

    Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl &...

  • Credit Collections Specialist

    2 weeks ago

    Concord, Canada Oldcastle BuildingEnvelope Full time

    Job ID: 415219 C.R. Laurence Co., Inc. (CRL) is the leading supplier to the glazing, architectural, railing, construction, industrial, and automotive industries. Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. **Credit and Collections Specialist - Bilingual (French)...

  • Credit & Collections Specialist

    4 days ago

    Concord, ON LK R, Canada Kohl & Frisch Full time

    POSITION: Credit & Collections SpecialistSTATUS: Full-timeLOCATION: Kohl & Frisch Limited (Concord, ON)REPORTS TO: Supervisor, Credit & CollectionsDEPARTMENT: Finance Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A...

  • Credit & Collections Supervisor

    4 days ago

    Concord, Canada Ciot Inc. Full time

    **General Summary** The **Credit & Collections Supervisor** will be responsible for managing the credit and collections process, regular review of existing customer accounts with the goal of optimizing company sales while managing credit risk. Reporting to the Controller, this role will manage one direct report. Primary responsibilities include continuously...

  • Bilingual Order Management Representative

    2 weeks ago

    Concord, Canada Bilingual Source Full time

    Introduction Our client is seeking a dependable, detail-oriented Bilingual Customer Service Representative to join their Concord, Ontario office. This is a fully in-office position designed for someone who thrives in a structured environment and values long-term career stability. Fluency in French and English is required. What You'll Do You will be...

  • Bilingual Order Management Representative

    2 weeks ago

    concord, Canada Bilingual Source Full time

    Introduction Our client is seeking a dependable, detail-oriented Bilingual Customer Service Representative to join their Concord, Ontario office. This is a fully in-office position designed for someone who thrives in a structured environment and values long-term career stability. Fluency in French and English is required.What You’ll Do You will be...

  • Credit & Collections Associate

    2 days ago

    Concord, Canada Kohl & Frisch Ltd Full time

    **JOB POSTING** **POSITION**:Credit & Collections Associate** **STATUS: Full-Time** **LOCATION**:Kohl & Frisch Limited (**Concord, ON)** **REPORTS TO: Credit & Collections Supervisor** **DEPARTMENT**:Finance** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned...

  • Credit & Collection Analyst

    4 days ago

    Concord, Canada Wyse Meter Solutions Inc. Full time

    Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers. **Key**Responsibilities** - Posting of daily customer payments in ERP system,...

  • Credit Collections Supervisor

    1 week ago

    Concord, Canada Wyse Meter Solutions Inc. Full time

    Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers. **Responsibilities** - Manage and execute all day-to-day activities of the Credit and...

  • National Credit Manager

    17 hours ago

    Concord, Canada Kohl & Frisch Ltd Full time

    **POSITION: National Credit Manager** **STATUS: Full-time** **LOCATION: Kohl & Frisch Limited (Concord, ON**)** **REPORTS TO: VP, Finance** **DEPARTMENT: Finance** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A...