E-commerce Associate

2 weeks ago

Etobicoke, Canada Singh Electronics Full time

**E-Commerce Associate - Operations**
**Location**: Singh Electronics, Etobicoke
**Hours**: Full-Time | 11:00 AM - 7:00 PM | On-site

**About Singh Electronics**

Founded in 1989, **Singh Electronics** is a family-owned and operated business that has grown into a leading e-commerce retailer, providing exclusive brands to customers across Canada. Our reputation is built on exceptional customer service, professionalism, and punctuality. As we continue to grow, we’re looking for team members who are energized by innovation and dedicated to excellence.

**Why Join Us?**
- **Stable & Growing Company**: Over three decades of experience with a modern e-commerce focus
- **Team-First Culture**: Supportive, collaborative, and people-oriented
- **Growth Opportunities**: Learn the ins and outs of online retail, logistics, and customer engagement
- **Direct Impact**: Be part of a small but mighty team where your contributions matter every day

**About the Role**

We’re seeking a **motivated and detail-oriented E-Commerce Associate** to join our team. You’ll play a crucial role in managing online orders, supporting customer service, and handling returns and logistics. This is an excellent opportunity for someone who enjoys learning new technologies, thrives in a fast-paced environment, and values helping others.

**Key Responsibilities**
- Process online orders, generate invoices, and handle payments
- Manage daily scheduling and calendar coordination
- Support customers with order updates, shipping details, and return logistics
- Collaborate with internal departments to resolve customer issues
- Maintain accurate documentation and ensure smooth operational workflows
- Identify and report improvements to enhance the online customer experience

**What We're Looking For**
- Strong working knowledge of **Microsoft Office Suite** and **Google Workspace**:

- Excellent **written and verbal communication skills**:

- Highly organized with a sharp attention to detail
- Proven ability to **multi-task and prioritize competing demands**:

- A self-starter who can work independently and think critically
- Comfortable speaking with a wide range of customers and solving problems on the spot
- Typing speed of **50+ WPM**:

- Quick learner with the ability to adapt to new software and tools
- Previous experience in **e-commerce, retail, or fulfillment** is a strong asset
- Enthusiastic, proactive, and eager to grow
- A natural communicator who enjoys helping others
- Team-oriented with a “no task too small” attitude
- Comfortable in a high-paced, evolving work environment
- Passionate about delivering an exceptional customer experience

**If you're ready to be a key player in a thriving e-commerce business and grow alongside a dedicated team — we’d love to meet you.**

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Wellness program

Shift:

- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Administrative: 1 year (required)
- Customer Service: 1 year (required)

Work Location: In person

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