Customer Service Representative Otl/required

2 weeks ago

North York, Canada Dita Raji Insurance Agency Full time

**Responsibilities**
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.

**Job Requirements**:

- Professionalism and attention to detail.
- Ability to multitask.
- work with Agent to establish and meet marketing goals
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to take orders.
- Strong organizational and prioritization abilities.
- Ability to communicate with managers.

**Qualifications**:

- Property and Casualty and OTL license (must be able to obtain).
- Life and Health license (must be able to obtain).
- Strong understanding of social media/ technology.
- Product/ sales experience (required).
- 2 years of relevant experience.
- Previous insurance experience in various property and casualty disciplines, such as underwriting, claims, sales or service would be an asset.
- 2 years of experience doing office work.
- Knowledge of financial documents.
- Ability to use computer software and ease with communication technology.
- Experience with operations/ customer service.
- Second language is a plus.
- Continuous desire to improve.
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._

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