User Support Technician

2 weeks ago

Vancouver, Canada Travlink Employment Consulting and Travel Ltd. Full time

Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 32 hours per week
- Education:

- Expérience:

- **Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- ** Work setting**:

- Consulting firm
- General office
- Private company, corporation or industry
- Office building
- ** Tasks**:

- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- ** Computer and technology knowledge**:

- Android
- iOS
- MAC
- Internet
- File management software
- Multimedia software
- Presentation software
- Communication software
- Image editing software
- Business diagram software
- Desktop publishing software
- Database software
- Mac OS
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- ** Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- ** Experience**:

- 1 year to less than 2 years
- ** Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage

  • User Support Technician

    6 days ago

    Vancouver, Canada DCS Technologies Inc Full time

    At DCS Technologies Inc., we are passionate about empowering businesses through innovative and dependable IT solutions. With a commitment to excellence, integrity, and long-term partnerships, we specialize in delivering tailored software and technology services that drive growth, boost productivity, and ensure digital resilience. We are looking to hire a...

  • User Support Technician

    2 weeks ago

    Vancouver, British Columbia, Canada DP World Full time $60,000 - $90,000 per year

    Job DescriptionPurpose of this positionThe User Support Technician is responsible for providing prompt and efficient IT HelpDesk support for the Company including receiving, documenting, monitoring and troubleshooting of user-submitted and system-generated service requests. Hands-on experience in managing Jira Service Management or similar ticketing...

  • User Support Technician

    2 weeks ago

    Vancouver, Canada Secure Worx AV & Automation Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    3 days ago

    Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...

  • User Support Technician

    1 week ago

    Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    3 days ago

    Vancouver, Canada DCS TECHNOLOGIES INC. Full time

    Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and...

  • User Support Technician

    1 week ago

    Vancouver, Canada DCS TECHNOLOGIES INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience - **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult...

  • User Support Technician

    3 days ago

    Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for...

  • User Support Technician

    1 week ago

    Vancouver, Canada Super Printers & Stationery Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide business systems,...

  • User Support Technician

    1 week ago

    North Vancouver, Canada Address Signage Co Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Consult user guides, technical manuals and other documents to research and implement solutions -...