Program Support Analyst

**Job Description**:
**Program Support Analyst**

**Public Works -**Water and Wastewater**

**Status**:Contract Full-Time (13months)
**Salary Range**:$92,153 - $115,189 per annum plus comprehensive benefits

**Work Mode**:Hybrid* _see below for more details about this work mode._

**Location**: 10 Peel Centre Drive, Brampton

**Hours of work**:35 hours/week

**What you will do in this role**:

- Maintains comprehensive, specialized knowledge of government policies, programs and related legislation relevant to Water and Wastewater
- Monitors, analyses, and assesses the impact of new initiatives, advises on strategic policies and operational procedures, and creates/drafts communications
- Assesses and interprets information such as legislation, Ministry communications, research papers and professional periodicals, internal/external policies and provides executive summaries and strategic recommendations on key issues that impact the division/department and/or streamline business procedures for consistent policy/program administration
- Authors information and analytical reports (including Council reports) and creates presentations for the Manager and Director teams to assist in the provision of information including, but not limited to, Councillors, constituents, advocates, service providers, local planning groups, area Municipalities and community agencies, other Regional departments and other key stakeholders as required
- Facilitates divisional meetings, brainstorming sessions, validation sessions, training sessions for new business procedures and processes; elicits information from various levels of staff to drive key departmental/divisional initiatives
- Provides expert guidance and leadership in coordinating program support, research, analysis, guidance, financial impact and overall coordination for key events, projects and initiatives in collaboration with internal and external resources
- Provides guidance and essential program information enabling the Manager and Director teams to make informed decisions for effective program administration
- Develops and maintain cooperative relationships with internal and external committees and working groups to builds awareness on key issues
- Strategic Planning/Environmental Scan: Works with stakeholder to identify needs. Creates surveys for distribution. Gathers, interprets and analyses data. Presents findings and recommendations to stakeholders using corporate lens for strategic planning
- Provides expert guidance to varying levels of staff, including management, through position management, Job Data, e-Job Data, e-Performance and Return to Work process; Attendance trend analysis to inform budget, operational and labour relations implications

**What the role requires**:

- Post-secondary education in Business Administration or related field
- 5 years’ of related working experience or equivalent combination of education and experience
- Operational knowledge or direct experience in the Water and Wastewater industry is a strong asset
- Working knowledge of relevant legislation, corporate policies and collective agreements
- Proficiency in MS Office HRMS Peoplesoft as well as PeopleSoft Financials

**Skills/Abilities**:

- Effective communication skills both verbal and written
- Strong collaborative skills and ability to work with a variety of stakeholders
- Facilitation experience with a skillset to lead engaging presentations
- Excellent problem-solving and decision-making skills
- Sound understanding of project and change management concepts and methodologies
- Ability to think critically and provide sound judgment to senior leaders
- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
- Voluntary enrolment into OMERS pension plan.
- Accrue Vacation on a monthly basis, starting at 3 weeks per annum.
- 3 Paid personal days and floating holidays.
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources

**Work Mode & Job Location**: In this role, you'll enjoy the flexibility of a hybrid work arrangement. This means you'll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Drive, Brampton worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

**Join us—be bold, think big, and help shape a better tomorrow.**

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service