Training Supervisor
3 days ago
**Weins Auto Group** is looking for a** Training Supervisor at our Customer Experience Centre (CEC). **We are seeking a highly motivated individual with a positive attitude and a willingness to work in a fast-paced team-based environment. This position is an integral role at Weins Auto Group and is the front-line service representative who is responsible for providing our customers with an expectational experience while ensuring their service needs are being met.
We value our employees and believe in our staff, work-life balance and career progression from within. We are an employee-centric workplace with a focus on the whole person.
Join us; we are transforming the auto industry.
**See how Weins Auto Group is a great place to work, to learn and grow your career**:
- We offer a competitive compensation plan and a top-notch benefits plan
- We are with you and value your loyalty by investing in your future with generous group RRSP options and matching program
- We know everyone needs a long weekend from time to time. We try our best to make that happen for our retail associates
- We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
- We have a generous Vehicle Purchase Program along with a Parts & Service Discount
- We invest in your career with development and training opportunities
- We know employees need support from time-to-time. Our Employee Assistance Program is accessible to all associates
- We want more associates just like you and we offer an Employee Referral Program to thank our associates for a great referral
- We celebrate personal and professional milestones and team events
- We want to promote healthy lifestyle, and offer a generous fitness discounts & more
**Responsibilities**:
- Develop, design and implement effective communication training programs for CEC and dealership personnel
- Research and compare potentially new training platforms for all divisions
- Monitor Training Objectives to ensure adequate use of designed training systems
- Monitor sales and service department statistics pertaining to CEC and divisional training
- Create and maintain a system of effective measurement pertaining to CEC and dealership Training
- Measure and report on training management systems by reviewing and making recommendations
- Assist in training website development and maintenance for the CEC all divisions on an ongoing basis
- Other duties, projects, etc. as requested by management
**Qualifications**:
- Presentation Skills and knowledge of presentation software (Power Point, etc.)
- Strong working knowledge of Microsoft Word, Excel and Outlook
- Excellent communication and inter-personal skills
- Excellent writing and grammar skills
- Detail oriented with strong time management skills
- College/Post-Secondary Education or equivalent experience
**Don’t have this exact experience but feel like you have what it takes?**
We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.
Accommodation will be provided in accordance with AODA. Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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