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Telephone Sales Representative

4 days ago

Nepean, Canada Doro Inc Full time

Telephone Sales Representative - B2B Medical Device (On-Site, Full-Time)

**Location**: On-site (in-office)

**Job Type**: Full-Time
**Hours**:

- **Monday-Thursday**: 9:00 a.m. - 4:30 p.m. (7 paid hours/day)
- **Friday**: 9:00 a.m. - 4:00 p.m. (6.5 paid hours)
- **Total**: 34.5 paid hours per week (30-minute unpaid lunch per Ontario ESA)

**Compensation**: $22/hour + commission
**On-Target Earnings (OTE)**: $45,000-$61,000+ annually

About the Role

We are seeking an **experienced telephone sales professional** to join our **on-site sales team** selling **EVACU B**, a **trademarked, patented, and FDA-approved medical evacuation device** used by hospitals worldwide.

This role is **on-site only**. Working in person is required for secure information sharing, internal collaboration, and coordination of freight, shipping, and pricing details for hospital and international sales.

Our primary customers are **U.S. hospitals with NICU departments**, with additional sales through a **Canadian GPO** and **international healthcare organizations** (including Australia, the Middle East, and other global markets).

About the Product - EVACU B
- **FDA-approved**, trademarked, and patented medical device
- Each EVACU B can **safely transport up to 6 babies** during emergency evacuations
- Sold and deployed **worldwide**:

- One-of-a-kind product that clearly outperforms competitor solutions

**Additional sales opportunities include**:

- Add-ons such as **six-way oxygen manifolds**:

- Reviewing **bed-to-sled ratios** to identify additional unit needs
- Re-engaging **past customers** for add-ons or expansion orders
- **Customized branded dust covers** used for hospital advertising or donor recognition

What You’ll Do
- Make **50-60 outbound calls per day** to hospitals and healthcare organizations
- Reach hospital managers, NICU leadership, purchasing departments, and decision-makers
- Conduct consultative B2B sales conversations by phone
- Gather customer requirements and relay details to the internal team
- Work **on-site** with operations to obtain freight and shipping estimates
- Collaborate internally while quotes are prepared in **QuickBooks Online (QBO)**:

- Provide **accurate pricing** once quotes are finalized
- Assist hospitals with **vendor registration** processes
- Maintain detailed records in **HubSpot CRM** and our **in-house data storage system**:

- Participate in **virtual meetings** to support customer decision-making
- Assist with or coordinate **virtual training sessions** for hospital staff on proper EVACU B usage and emergency preparedness

Required Experience & Skills
- **Proven telephone sales experience** (required)
- B2B sales experience; healthcare or medical sales strongly preferred
- Comfortable speaking with hospital managers and purchasing decision-makers
- CRM experience (**HubSpot preferred**)
- Strong organizational and follow-through skills
- Professional written and verbal communication in English
- Reliable and comfortable working **on-site, full-time in a business casual setting**

Compensation Summary
- **Base Pay**: $22/hour (≈ $39,500 annually)
- **Commission**: Paid per completed hospital order
- **Typical annual earnings**: $48,000-$58,000
- **High performers**: $60,000+ annually

How to Apply

**Telephone sales experience is required. This is a full-time, on-site position.**

Pay: $45,000.00-$61,000.00 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking

Application question(s):

- How many years of professional telephone sales experience do you have?
- Which best describes your experience selling to decision-makers (e.g., managers, purchasing, executives)?
- This role requires 50-60 outbound calls per day. Are you comfortable with this call volume?
- This position is full-time and on-site. Remote or hybrid work is not available. Can you work in-office during the stated hours?
- Which CRM systems have you used professionally?
- Do you have experience selling to hospitals, healthcare organizations, or institutional buyers?

Work Location: In person