Pension Benefits Specialist Associate

6 days ago

Toronto, Canada Ontario Teachers' Pension Plan Full time

Multiple Positions Available

The opportunity

We are looking for someone to bring their own exceptional skills and personality to a diverse group. You will be working with a hardworking team passionate about delivering outstanding service to our members without compromising quality or customer experience.

Our goal is to help you develop the required skills and knowledge during your first year as a Pension Benefit Specialist Associate (PBSA) to work independently and achieve quality benchmarks, in order to progress to a full time permanent role as a Pension Benefits Specialist.

Who you'll work with

This role reports to the Manager, Member Experience-Pensioner Experience.

What you'll do

In this associate year, you will actively participate, provide feedback and demonstrate proficiency to Senior PBS and Trainers during independent learning activities, one-on-one working sessions and virtual classroom training.-
- Process pension benefits in accordance to the terms of plan and other applicable legislation.- Review client files, assess eligible benefit scenarios, provide counselling, web support and perform benefit calculations during the point of contact.-
- Process sophisticated benefit calculations, where you may need to research the method to- perform accurate calculation.- Meet with clients in person for one-on-one interviews / appointments.- Interpret and assess client needs, eligibility requirements, critical issues, reporting- requirements and write-offs.

What you'll need- Excellent analytical, interpersonal, listening and multitasking skills.- Excellent ability to communicate effectively, both verbally and in writing.- Ability to work effectively in a high pressure environment while maintaining a high standard of accuracy and timeliness.- Flexibility, dependability, tact and diplomacy are required.-
- Relevant university degree and/or client service experience required.

LI-RM1

LI-Hybrid

What we’re offering- Competitive compensation- Numerous opportunities for professional growth and development- A flexible/hybrid work environment combining in office collaboration and remote working- Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year- Employee discount programs including Edvantage and Perkopolis

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out

Life at Teachers'.

How to apply

The privacy of your personal information is important to us. Please visit our

Privacy Centre

to learn how we handle your personal information.

Functional Areas:
Member Services

Requisition ID:

5811

  • Pension and Benefits Specialist

    2 weeks ago

    Toronto, Canada DCL Corporation Full time

    **GENERAL ACCOUNTABILITY**: **The Benefits and Pension Specialist is the Human Resources team member responsible for planning, developing, implementing, and administering all areas of DCL's benefit and pension programs, policies, and related materials. The BPS provides expertise, guidance and recommendations on best practices related to the design and...

  • Pension Payroll Specialist

    2 weeks ago

    Toronto, Canada Ontario Pension Board Full time

    **Pension Payroll Specialist (Hybrid)** The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $34 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully...

  • Pension Specialist

    2 weeks ago

    Toronto, Canada Ontario Pension Board Full time

    **Pension Specialist, Client Services** **Permanent Full-time (Hybrid)** The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $31 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of...

  • Pension Education Specialist

    1 week ago

    Toronto, Canada CAAT Pension Plan Full time

    **We believe that everyone has the right to DEFINE themselves and their future.** **That includes YOU.** How would you like to do it in a fun, high-performance culture that’s truly one of a kind - on a team that appreciates you for being you, helps our members retire with confidence and makes Canada better, all at the same time? If that sounds like your...

  • Pension Education Specialist

    1 day ago

    Toronto, Ontario, Canada CAAT Pension Plan Full time $60,000 - $90,000 per year

    At CAAT, we're passionate about what we do. And it shows Here, you'll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn't just feel different at CAAT. It is different. We're one of the fastest-growing pensions in the country for a reason. We challenge the...

  • Digital Communications Specialist

    2 weeks ago

    Toronto, Canada Ontario Pension Board Full time

    **Digital Communications Specialist (Pensions)** **Strategic Communications and Client Engagement** **Contract up to 24 months** Key Responsibilities: - Writes, edits and proofreads a variety of communication materials for external audiences, translating complex technical concepts into easy-to-understand, clear and concise communications. - Researches and...

  • Pension Administration Education Specialist

    2 weeks ago

    Toronto, Canada CAAT Pension Plan Full time

    At CAAT, we’re passionate about what we do. And it shows! Here, you’ll find a cultural spark in everything we do - from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It _is _different. We’re one of the fastest-growing pensions in the country for a reason. We...

  • Pension Services Specialist

    6 days ago

    Toronto, Canada University Pension Plan Full time

    ABOUT UPP UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for...

  • Pension Operations Specialist

    6 days ago

    Toronto, Canada University Pension Plan Full time

    ABOUT UPP UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for...

  • Senior Ford Specialist, Pension

    2 weeks ago

    Toronto, Canada Canada Life Full time

    Senior Ford Specialist, Pension & Benefits Company: Canada Life (Ford of Canada) – Oakville, ON (on-site at Ford location). Employment type: Temporary Full Time (fixed-term contract until December 2026, with possibility of extension or conversion to full time). What you will do: Provide the Ford of Canada Total Rewards team with support on all pension and...