Sr. Specialist, Pension Accounting Operations

Sr. Specialist, Pension Accounting Operations Join to apply for the Sr. Specialist, Pension Accounting Operations role at HOOPP (Healthcare of Ontario Pension Plan) Job Summary Reporting to the Manager, Pension Accounting, the Senior Specialist, Pension Accounting Operations is primarily responsible for the execution/processing of: Daily banking transactions such as incoming employer/member contributions, recovered benefit overpayments, and updating benefit payments status in the pension administration system; Pension benefit payments and associated taxes; Refunds to members/employers. What You Will Do Pension Accounting Operations Process incoming payments including contributions from employers and members and recovered benefit overpayments and ensure accurate, complete, timely recording in all financial systems; Process all pension benefit payments (monthly pension payroll, terminations, transfers, etc.) and associated taxes ensuring appropriate recording in all sub‑ledger systems and general ledger; Update member benefit payment records for any payment status changes (returned/missing/cleared cheque payments) in the pension administration system; Process contribution refunds to employers or members as per approved instructions from Plan Operations; Work with stakeholders to identify, investigate, and resolve pension transaction related issues; Collaborate with Plan Operations to ensure service level agreements are understood and maintained for positive employer/member experience; Provide support to other team members in addressing operational issues and member inquiries or concerns, document and maintain business procedures; Participate in team initiatives or special projects when required. Governance, Risk and Controls Recommend ways to improve efficiency of operational processes while maintaining strong internal controls; Update pension process narratives and participate in quarterly ICFR attestation on core pension processes; Assist the divisional audit contact for Pension Accounting in responding to questions and providing information from internal and external auditors; Assist in the department business continuity program on assigned processes and participate in plan readiness as required. What You Bring University degree in Finance or Business; 2–3 years’ finance industry experience; Proficiency in Microsoft Office products (Excel, Word, PowerPoint, Planner, Outlook); Experience in large ERP with good understanding of sub‑ledger to GL process flow – an asset; Experience in an automated Pension environment – an asset; Detail‑oriented, organized, and thorough in managing deliverables; Strong interpersonal and communication skills with ability to build relationships with team members and stakeholders; Self‑motivated, highly focused, ability to deliver with little to no direction; Strong ability to effectively collaborate in a remote environment; Ability to manage routine and high‑volume work while meeting tight deadlines; Eager to learn and willing to assume expanded responsibilities as required. Benefits High‑performance, people‑focused culture; Commitment to equity, diversity and inclusion, fostering a valued and empowered workplace; Learning and development initiatives, including workshops, speaker series and LinkedIn Learning access; Membership in HOOPP’s world‑class defined benefit pension plan as part of retirement security; Competitive, 100% company‑paid extended health and dental benefits for permanent employees, including services supporting diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top‑up, health spending account); Optional post‑retirement health and dental benefits subsidised at 50%; Yoga classes, meditation workshops, nutritional consultations and wellness seminars; Opportunity to make a difference by providing a financially secure retirement for Ontario healthcare workers. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Accounting / Auditing and Finance #J-18808-Ljbffr