Customer Service Representative

1 week ago

Calgary, Canada Utility Network & Partners, Inc Full time

**ABOUT US**

Our customer-focused, web-based, utility-retailing company is now recruiting applicants to join our Customer Care Team in the position of **Customer Service Representative**.

**POSITION**

**RESPONSIBILITIES**
- Help customers switch their electricity, natural gas, and Internet accounts to our network of independent energy marketers.
- Use your natural ability to connect and build rapport with various customers and provide advice to help them meet their changing needs.
- Use your sales and customer care expertise to retain customer accounts by explaining and introducing existing clients to new product offerings.
- Ensure every customer is a HAPPY CUSTOMER

**REQUIREMENTS / QUALIFICATIONS**
- High School Diploma with at least two (2) years of experience in customer care, sales, the utilities industry, or related fields.
- Post-secondary education preferred.
- Proficient math skills with a focus on number facility and mathematical reasoning.
- Full professional English proficiency, both written and verbal.

**SKILLS**
- Excellent active listening skills and professional telephone manners.
- Ability to explain and relate industry knowledge to customers in a friendly and engaging way.
- Excellent organizational and self-management skills.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook) and willing to learn and adapt to new technology and software as it emerges.
- Excellent decision-making, problem-solving, and critical thinking skills.
- Proven interpersonal and collaborative skills with an ability to work as part of a team in an open-concept office space.

Pay: $42,500.00-$45,000.00 per year

**Benefits**:

- Dental care
- Paid time off

**Experience**:

- Customer Care: 2 years (required)

**Language**:

- English (required)

**Location**:

- Calgary, AB T2G 0T3 (preferred)

Work Location: In person

  • Customer Service Representative

    4 days ago

    Calgary, Canada Rough Ashlar Management Full time

    Rough Ashlar Management is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with our...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Jay's Metal Products Full time

    Jay's Metal is hiring for a new **full-time **Customer Service Representative* based in **Calgary, Alberta.** Jay's Metal is a metal manufacturing company headquartered in Calgary that delivers industry leading product, pricing and scheduling. We look for exceptional, diverse people with an entrepreneurial spirit who want to join an innovative and rapidly...

  • Customer Service Representative

    8 hours ago

    Calgary, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    1 week ago

    Calgary, Alberta, Canada Homes Alive Pets Full time $35,000 - $50,000 per year

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...

  • Customer Service Representative

    5 days ago

    Calgary, Canada Cornerstone Building Brands Full time

    Job DescriptionPOSITION SUMMARY:  Ply Gem Canada is seeking a highly motivated Customer Service Representative to join our customer service . Reporting to the Customer Service Supervisor, the Customer Service Representative is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries....

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...

  • Customer Service Representative

    2 days ago

    Calgary, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Customer Service Specialist

    2 days ago

    Calgary, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: A1 Chesney **Location Address**: Calgary, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists...

  • Customer Service Representative

    6 days ago

    Calgary, Canada Armtec Inc. Full time

    **Customer Service Representative - Inside Sales** **Reports To**:Director of Sales**: **Summary**: The Customer Service Representative works together with the existing Sales team to achieve the annual sales budget through the promotion of Meridian products. This is accomplished by working together with the RSM’s and the dealer network as calls come in...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada Red Arrow Full time

    **Customer Service Representative** Red Arrow is currently looking for part-time Customer Service Representatives to join our team in north Calgary (304 - 35 Avenue NE) and our downtown location (606 5 Ave SW ). Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a...