Human Resources Representative

Human Resources Representative (Bilingual)

**Overview**:
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions

Start your phenomenal career with Allied Universal today

Allied Universal® is hiring a Human Resources Representative for Edmonton, Alberta. The Human Resources Representative is responsible for supporting a wide range of human resources functions, including employee relations, performance management, talent acquisition, compliance, and HR policy implementation. This role will collaborate with various departments to ensure that HR practices align with organizational goals and values while maintaining compliance with labour laws and regulations. The Human Resources Representative will act as a trusted partner, providing strategic and tactical support to both employees and leadership.

**RESPONSIBILITIES**:

- Provide day to day human resources oversight and support in assigned geographic region
- Selection and placement of direct reports; design and implement career development and performance improvement programs
- Serve as a point of contact for employee concerns, providing guidance on conflict resolution, grievances, and disciplinary actions
- Investigate and resolve employee complaints and issues in a timely and confidential manner
- Act as a liaison with various regional HR functions (i.e., benefits, workers comp, administration, recruiting), to ensure timely flow of information and execution of regional priorities
- Advise managers and employees on human resources policies, procedures, and best practices
- Collaborate with hiring managers to identify staffing needs and develop recruitment strategies
- Manage the full-cycle recruitment, including job postings, screening, interviewing, and selection
- Partner with human resources team to develop and execute talent sourcing strategies
- Assist in the implementation of performance review processes
- Work with managers to address performance issues and create development plans
- Provide guidance and support on performance improvement plans and corrective actions
- Ensure compliance with all federal and provincial, and local employment laws and regulations
- Assist in the development, communication, and enforcement of human resources policies and procedures
- Stay current with changes in labour laws and update human resources practices accordingly
- Facilitate employee development and training initiatives in partnership with department leaders
- Support the design and delivery of training programs to enhance employee skill sets and company culture
- Act as a coach to managers and employees on professional development and career growth
- Maintain accurate human resources records and prepare reports on key metrics, such as turnover, headcount, and employee engagement
- Evaluate data to identify trends; develop and implement processes for improving HR programs and initiatives
- Respond to employee inquiries related to benefits, compensation, and other HR-related concerns

**QUALIFICATIONS (MUST HAVE)**:

- High School diploma or equivalent
- Minimum of three (3) years of experience in the human resources managing and successfully resolving complex employee and/or labour relations situations in a dynamic and high-demand environment
- Minimum of two (2) years of experience supporting a unionized workforce and familiarity with labour relations, such addressing grievances
- Experience managing the receipt, investigation, documentation, resolution, and communication of employee relations cases of a complex and varied nature, at both the provincial and federal regulations
- Experience turning goals into action by creating and executing strategies and plans to achieve objectives
- Ability to speak, read, and write English fluently
- Goal-oriented with a demonstrated ability to interact successfully in unfamiliar or new environments to accomplish hiring goals
- Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
- Professional, articulate and able to use good independent judgment and discretion
- Outstanding oral and written communication skills

**PREFERRED QUALIFICATIONS (NICE TO HAVE)**:

- Ability to travel within Canada, periodically
- College degree in Human Resources or related field of study

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**Closing**:
We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Serv