Accounts Receivable Associate

2 weeks ago

Toronto, Canada WASH Multifamily Laundry Systems Full time

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team

KEY RESPONSIBILITIES:

- Review and analysis of aged accounts to determine next steps
- Investigation of unapplied payments
- Regular reconciliation of customer accounts
- Process account adjustments as required
- Assist with cleaning aged trial balance for assigned accounts
- Regular review of customer aging status and reporting to management
- Respond to inquiries from internal and external customers
- Timely collection of outstanding receivables
- Engage with Management and sales team on Accounts Receivable issues
- Maintain and update customer information as needed
- Other duties as assigned

QUALIFICATIONS AND EXPERIENCE:

- Completion of a post-secondary degree or diploma
- 3-5 years of work experience in Accounts Receivable and Collections
- Strong customer service skills
- Excellent interpersonal, oral and written communication skills
- Experience with clean-up projects
- Resourceful, enthusiastic, and not afraid to bring new ideas to the table
- Proven ability to accurately handle high volume of transactions, meet deadlines and prioritize workload in a fast-paced environment
- Ability to work in a team-oriented environment
- Experience with Great Plains is an Asset
- High degree of proficiency with Microsoft Office software (Excel, MS Word)

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