Front Desk Receptionist

3 days ago


Niagara Falls, Canada Rodeway Inn Fallsview Niagara Full time

**Job Summary**

**Duties**
- Greet and assist guests as they arrive, ensuring a welcoming atmosphere.
- Handle phone calls, providing customer support and addressing inquiries effectively, booking guest reservations and resolving guest issues.
- Process payments and manage billing through OTA's when necessary.
- Maintain the cleanliness and organization of the front desk area.
- Collaborate with different departments to communicate all guest needs.
- Assist with administrative tasks as needed, including filing and managing correspondence.

**Requirements**:

- Previous experience as a receptionist in a hotel.
- Proficiency in Google Suite.
- Strong customer service skills with the ability to communicate effectively with guests and staff.
- Excellent attention to detail.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Strong organizational skills and the ability to manage time efficiently.
- A positive attitude and a willingness to learn new systems and processes.

Join our team as a Front Desk Receptionist where you will play a vital role in creating a positive experience for our guests

**Job Type**: Part-time

Pay: From $18.50 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Flexible schedule
- On-site parking

Ability to commute/relocate:

- Niagara Falls, ON L2G 3Y9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Hotel: 1 year (preferred)
- Front desk: 1 year (required)

Work Location: In person



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