Junior Project Manager

**Company presentation**
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

**Entity and activity description**
Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy. The company’s customer-centric transformation strategy aims at profitable, regular and responsible growth over the long term. It relies on operational excellence, selective investments, open innovation and a network organization implemented by the Group worldwide.

Through the commitment and inventiveness of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Air Liquide’s revenue amounted to more than 20 billion euros in 2020. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, EURO STOXX 50 and FTSE4 Good indexes.

**Missions and Responsibilities**
ALC Metal Fabrication is one of the first Business Units to provide a pricing and quote tool for its sales teams. CPQ tool is now live since June 2021 and the Customer Success team’s objective is to keep adapting its solutions to the market needs. In collaboration with several teams (from IT to sales).

This project is not just a one time price setup action. Machine learning and robust maintenance processes will ensure that we are always ahead of the competition. Part of the development will include making sure we capitalize on the high volume of transactions done daily. Additionally the tool will provide valuable feedback to management on performance of their team, allowing them to invest coaching and training time at the right place.

**KEY RESPONSIBILITIES**:
1- The incumbent will be **responsible for delivering improvements** on:

- CPQ Pricing module in collaboration with the Pricing Specialist & development team.
- CPQ Quick Quote module:

- He/She will deliver the enhancements on time, lead the support team into developing the IT enhancements, understanding and challenging the flows required to maximize the quoting process.
- This will require gathering and analyzing customer and sales team feedback. Recommend/implement improvements in the development of the digital tool in collaboration with the current senior project manager.

2- He/She will also be **in charge of supporting sales users** for the tool usage. Training & documentations are the keys to drive adoption and reach the expected results.

3- **Perform price increase support** for users by helping the pricing specialist and sales team to experience a seamless price increase in CPQ tool.

Collaborate with the Pricing Community in the Group to share experiences, KPIs results, Key success factors etc.

4- **Coordinate transversal projects within the team** : Acquire sufficient business understanding to be able to communicate a compelling summary of findings to reach decision making and move to action.

**Competencies and Profile** REQUIRED EDUCATION & QUALIFICATIONS**

Qualifications include:

- Diploma: Bachelor degree in Commerce or Marketing or IT field. Technical degree and/or MBA a plus.
- Experience: 3+ years experience in Marketing, IT or Project management. Customer facing experience is a plus
- Training: Product/project management, gas industry (a plus)
- Knowledge: Oracle ERP, Salesforce, Google Suite, Power BI.
- Fluently bilingual in French and in English (speaking and excellent writing)

**ESSENTIALS - Be Act Engage**
- Promoting and Achieving Safety
- Committing to AL’s Performance and Responsibility
- Innovative Thinking
- Anticipating and Dealing with Changing Environment
- Solution focused decision making
- Caring about customers and patients
- Communicating with Impact
- Developing Others
- Managing Teams and Teamwork
- Managing Personal Efficiency and Competing Priorities

**OTHER COMPETENCIES**
- Leadership capabilities with the ability to work effectively in a constantly changing environment
- Strong level of understanding of the quoting and pricing of customers and the impacts on the customer journey and of sales efficiency. Ability to challenge current sales and commercial processes and procedures as well as ERP/ Salesforce set up to maximize the wins with the customers.
- Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
- Builds Relationships - Develops positive relationships: establishes strong networks, sh