Bilingual Property Administrator

First Capital [TSX: FCR.UN] is a leading owner, operator, and developer of mixed-use real estate located in Canada’s most densely populated cities. First Capital’s focus is on creating thriving urban neighbourhoods to generate value for businesses, residents, communities and our investors. We strive for performance excellence at our properties and new developments, creating healthy and sustainable urban neighbourhoods. As one of the Greater Toronto Area’s top employers, we foster a vibrant corporate culture that ensures equal opportunity and well-being for all employees in a dynamic and rewarding workplace.

**THE ROLE**:
First Capital is looking for a service-oriented and Bilingual Property Administrator to join our first-class Property Management & Operations Team based at Gloucester City Centre in Ottawa, ON.

The Property Administrator will report to the Property Manager, and will be responsible for various services related to the operation of a portfolio of retail properties. This will include bank deposits, accounts receivable (AR) reporting, accounts payable (AP) processing, budgeting, supplier invoices, and rent roll review, and tenant liaison and communication.

**PRIMARY RESPONSIBILITIES**:

- Provide administrative support to the Property Management Team.
- Conduct review of the monthly rent-roll and pre-authorized debit report.
- Perform accounts receivable reporting, including bank deposits and form filling, and inputting and maintaining accounts receivable commentary.
- Prepare and process P.O.s and accounts payable invoices.
- Send, collect and process various tenant chargebacks.
- Oversee the payment of utilities, track billing and assist with collection of data for ESG and charge backs.
- Prepare manual tenant statements of accounts and manage account reconciliations.
- Issue demand, default, or termination notices to tenants and provide related reporting.
- Prepare and issue tenant refunds.
- Assist with monthly and annual budgets.
- Monitor, track, and collect tenant insurance and tenant sales reports.
- Prepare check lists for tenants' move-in and move-outs while ensuring all documentation are completed.
- Administer and monitor service contracts in addition to the review of vendor and contractor performance.
- Dispatch maintenance and security to tenant calls.
- Liaise with the Operations team to facilitate smooth day-to-day site activities.
- Liaise with property accountants, lease administrators, and legal to ensure the accuracy of tenants' information.
- Perform reception duties on a rotational basis, including answering and dispatching incoming calls, distribution of mail, and ordering of office supplies.
- Participate in special projects and take on other duties as assigned.

**PREFERRED LEVEL OF EXPERIENCE**:

- Commercial, retail or residential property administration experience
- Post-secondary education, preferably in business, accounting or related field as an asset.

**SPECIFIC SKILLS NEEDED TO BE SUCCESSFUL**:

- Must be fully bilingual in both French and English.
- Strong customer service orientation with well-developed communication skills to effectively communicate across all levels within and outside the organization.
- Excellent planning and organizational skills.
- Experience working with JDE and Building Engines would be an asset.

**WHAT WE OFFER**:
We invest in People. Along with our competitive compensation packages—we’re always thinking of new ways for our people to share in the company’s success. We are very proud to offer the following to our employees:

- Flexible Hours
- Remote workdays
- Company-matched savings plans
- Annual Wellness Subsidy
- Tuition & Development Program
- Employee Referral Program
- Rewards and Recognition Programs
- Paid time off during December holiday season
- Parental leave benefits
- Our people are what makes us different. At First Capital we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process._

**Job Types**: Full-time, Permanent

**Salary**: From $55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay