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Grocery Department Manager

3 weeks ago

Winnipeg, Canada FreshCo Henderson Full time

Job Title: Grocery/Dairy/Frozen Department Manager

Location: FreshCo Henderson, 731 Henderson Hwy, Wpg, MB

Open Date: 2024-12-15

Close Date: 2024-12-31

Grocery Department Manager

**Responsibilities**:

- Maximize sales and profit objectives by implementing marketing and merchandising programs. Oversee merchandising of perimeter displays, seasonal displays, and cross merchandising. Maintain appropriate product levels by stocking shelves and monitoring product inventory.
- Manage department staff by hiring, training and coaching, reviewing performance and providing feedback, and conducting disciplinary procedures.
- Maintain inventory levels by counting stock, ordering and receiving product, and checking invoices.
- Perform administrative duties such as signing time statements for payroll, ordering product, and producing sales, purchase and manager's reports.
- Maintain operating policies and procedures by reviewing, updating, and enforcing compliance with legislated requirements (e.g., Food Safety and Health & Safety), and by training staff.
- Provides customer service by responding to their inquiries and resolving issues.
- Performs other related duties as required.

People Leadership
- Create a coaching and development culture for all employees, which embraces a passion for food
- Demonstrate outstanding leadership, while serving as a role model
- Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
- Communicate operational requirements/changes to department employees
- Provide feedback for continuous improvement

Customer Offering
- Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
- Provide superior customer service to meet customer needs
- Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
- Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/ Regulatory Adherence
- Lead the implementation of all policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
- Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
- Maintain a clean and safe working environment as per Company requirements

Financial
- Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
- Manage the department budget

Personal/ Professional Development
- Thorough understanding of all relevant company programs; attend training as required
- Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies

Employee Engagement
- Act as the employer of choice by actively supporting an environment of employee engagement
- Initiate, support, participate and lead community and charitable events and activities

Job Requirements
- Ability to work independently in a fast paced environment
- Must have a sound knowledge of grocery merchandising techniques
- Above average communication skills (oral and written)
- Full knowledge of department operations and skills
- Must have excellent leadership and organizational skills
- Must be a self starter and be able to work independently
- Excellent interpersonal, communication, and organizational skills
- Commitment to providing excellent customer service
- Proficient use of Microsoft office suite
- High School Diploma
- Minimum 18 months of retail store experience, particularly in the grocery department
- Experience reading and analyzing financial reports, and experience in developing and adhering to budgets

We thank all applicants however only those selected for an interview will be contacted.

We are an equal opportunity employer. FreshCo is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process

Pay: From $39,520.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R2K 2K4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person

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