Current jobs related to Regional Product Support Advisor - Acheson - Summit Trailer

  • Customer Advisor

    1 day ago

    Acheson, Canada ArrKann Trailer & RV Centre Full time

    **Customer Advisor - Acheson** **Who we are**: We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it’s been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle. **Employees tell us...

  • Mcasphalt Regional Finance Intern

    7 days ago

    Acheson, Canada Colas Full time

    **Job Profile**: Job Title: MCASPHALT | Regional Finance Intern Status: Contract Position Expected Start Date: As soon as possible Location: Acheson Facility - 25710 Acheson Road, Acheson, AB, T7X 6B3 Reporting to: Senior Accountant - West **About McAsphalt**: McAsphalt is the industry leader in Canada specializing in asphalt products and services. Founded...

  • Regional Sales Manager

    1 day ago

    Acheson, Canada Tenaquip Full time

    **Overview**: - TENAQUIP is a 100% Canadian company and a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend. Why join Tenaquip? - Named one of...

  • Hse Advisor

    6 days ago

    Acheson, Canada Primoris Mine Services LP (Canada) Full time

    Primoris Canada is an infrastructure contractor serving major firms in the oil, gas, power, petrochemical, and heavy oil industries and include services covering tailings and hydro-transport pipeline construction and maintenance, storage tank construction and maintenance, industrial facilities multi-discipline construction and maintenance, piping...

  • Seasonal Customer Advisor

    1 day ago

    Acheson, Canada ArrKann Trailer & RV Centre Full time

    **Seasonal Customer Advisor - Acheson** **Who we are**: We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it’s been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle. **Employees...

  • Hse Advisor

    7 days ago

    Acheson, Canada GS Construction Full time

    **Why Join GS Construction?** You will work with one of the longest-serving general contractors in the Edmonton area who specialize in water and sewer rehabilitation and new land development. Since 1974, GS Construction has centered its mission on safety, teamwork, and continuous improvement. You will thrive in a dynamic and supportive environment that...

  • Health, Safety

    2 weeks ago

    Acheson, Canada Liebherr-Canada Ltd. Full time

    The HSE Advisor will partner closely with local operations management and employees to foster a strong culture of health and safety. This role is responsible for developing, implementing, training, and maintaining HSE processes, policies, procedures, and programs that ensure employee well-being and compliance with all legislative requirements. As a key...

  • Parts Advisor, Crane

    7 days ago

    Acheson, Canada Liebherr-Canada Ltd. Full time

    Join our team as a Parts Advisor in the Mobile Crane Division, where your expertise will not only drive exceptional customer service but also significantly contribute to minimizing our customers' operating costs and equipment downtime. Your focus will be on ensuring both our internal and external customers receive timely and effective solutions, enhancing...

  • Parts Advisor, Mining

    2 weeks ago

    Acheson, Canada Liebherr-Canada Ltd. Full time

    Join our team as a Mining Parts Advisor and play a pivotal role in delivering exceptional customer service. Your mission will be to support our Service team to significantly decrease operating costs and minimize equipment downtime for our customers. This role demands an understanding of trade practices, focusing on parts and major components specific to...

  • IT Support Analyst

    2 days ago

    Acheson, Canada Champion Petfoods Full time

    Champion Petfoods is expanding! We are excited to announce we are looking for an IT Support Analyst to join our rapidly growing company. Champion Petfoods is an award-winning pet food maker with a reputation of trust spanning 35+ years. Founded in a small town in Alberta, Canada, Champion - with its ORIJEN® and ACANA® brands - is a key player in the...

Regional Product Support Advisor

2 weeks ago

Acheson, Canada Summit Trailer Full time

**Regional Product Support Advisor - **_Summit Trailer (Acheson, AB)_

**Responsibilities**
- Maintain relationships with OEM’s and existing suppliers
- Provide technical support and product knowledge to all branches and customers
- Track, monitor, investigate and resolve customer queries, complaints or issues in regards to warranty or quality issues.
- Travel to all branches to ensure internal staff are updated and trained on any product changes, additions and developments.
- Prepare and deliver any technical training and product demonstrations as assigned.
- Continual research of industry related products and market conditions.
- Prepare accurate and competitive quotes/estimates for our Customers.
- Develop and maintain accurate quote sheets for all branches to utilize.
- Regularly promote and positions key strategic product and service offerings with any new and existing customers.
- Learns the full range of Summit products, and services and is able to identify how these products and services align to the Customer’s needs.
- Act as a resource and liaison for support to the Service, Parts and Sales Teams
- Proactively communicate upcoming changes, new products, issues
- Complete special projects as needed

**Education & Experience**:

- 5+ years’ experience in the Transportation industry
- Strong mechanical aptitude
- Ability to quote trucks/trailers including trailer collision repairs
- Quality Assurance training an asset

**Skills**:

- Excellent customer service skills
- Strong team player
- Must be self-driven, structured and results oriented with a positive and professional attitude
- Pro-active problem solver and decision maker
- Strong negotiation skills
- Organized, ability to set priorities and meet deadlines in a fast paced environment
- Excellent verbal and written skills
- Has strong teaching, coaching and training skills
- Ability to communicate, cooperate and collaborate with colleagues, cross-functionally, to support all the Branches processes.
- Demonstrates good judgment in analyzing information to make routine decisions.
- Effectively prioritizes multiple demands while ensuring customer needs are met.
- Escalates customer issues/concerns as appropriate.

**Other**:Ability to travel within Alberta and British Columbia when required.

**Why choose Summit Trailer?**
- A competitive wage
- Group benefits including health, dental & vision, and RRSP matching program
- Opportunities for advancement
- Strong team environment and family atmosphere

**More about us**:
We provide quality transportation equipment, parts and service to our customers. Headquartered in Edmonton, Alberta, we are a full service trailer equipment dealer with 3 branches in Edmonton, Penticton and Prince George. We are proud to be a Canadian company with over 75 employees in the business for over 19 years.
- **Come join our team**_

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Work Location: In person