Parts Advisor, Crane

2 days ago

Acheson, Canada Liebherr-Canada Ltd. Full time

Join our team as a Parts Advisor in the Mobile Crane Division, where your expertise will not only drive exceptional customer service but also significantly contribute to minimizing our customers' operating costs and equipment downtime. Your focus will be on ensuring both our internal and external customers receive timely and effective solutions, enhancing our reputation for reliability and excellence in the field.

**Responsibilities**:

- Uphold and champion Liebherr's Environmental, Health, and Safety standards.
- Offer expert parts advice to all Mobile Crane customers, both internal and external.
- Efficiently process parts orders for the Mobile Crane Division.
- Manage and communicate modification-related orders with the factory.
- Lead the processing of online orders through eCommerce platforms.
- Foster strong relationships with Liebherr factories and distribution centers.
- Handle returns in compliance with Liebherr Canada's policies and procedures.
- Assist in branch inventory counts and provide logístical support.
- Collaborate with the Field Service Manager and Workshop Supervisor in administering parts for support equipment and procuring consumables.
- Generate purchase orders as required.
- Perform additional duties as assigned.

**Competencies**:

- ** Minimum 3rd year Apprentice required.**:

- Previous experience in the heavy equipment industry preferred.
- Ability to quickly identify issues and implement solutions, especially in cases of delivery delays or discrepancies.
- Skill in fostering and maintaining strong relationships with both internal teams and external clients.
- Flexibility in handling varied tasks and adapting to evolving department needs.
- Prioritizes tasks effectively to optimize workflow and meet time-sensitive demands.

**Our Offer**:

- Competitive wages (premiums & allowances for select roles*)
- Extensive benefits with employer paid premiums starting day 1
- Hybrid or remote work opportunities for select roles*
- Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
- 6% employer RRSP matching
- $1000 Annual Tool allowance & $600 Annual Boot allowance for Liebherr Technicians
- International training & development work opportunities for select roles*
- And much more

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

**One Passion. Many Opportunities.**

**The company**:
The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has ten branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace, transportation, and refrigeration industries.

**Location**:
Liebherr-Canada Ltd.

10440 267 ST

T7X 6A2 Acheson, AB

Canada (CA)

**Contact**:
Mauricio Sanchez

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