Retail Store Supervisor

Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- **Tasks**:

- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Oversee payroll administration
- Supervise office and volunteer staff
- ** Work conditions and physical capabilities**:

- Attention to detail
- Combination of sitting, standing, walking
- Walking
- Sitting
- Standing for extended periods
- ** Personal suitability**:

- Accurate
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Excellent written communication
- ** Support for persons with disabilities**:

- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- **Support for newcomers and refugees**:

- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:

- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Veterans**:

- Provides awareness training to employees to create a welcoming work environment for Veterans
- Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
- **Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- **Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities