Deputy Commissioner, Strategy

Employment Status: Regular Full-Time
- Pension - Dental Insurance - Disability Insurance - Health Insurance - Life Insurance
- Weekdays

**Deputy Commissioner, Strategy & Innovation**

**Competition Number**: 18769

**Primary Work Location**: Waterloo City Hall

**Posting Status**: Internal / External Job Posting

**Salary Range**: $159,263 - $199,094(Band: AB)

**Number of Positions**: 1

**Employment Group**: Management

**Job Status**: Regular, Full Time

**Posting Release Date**: August 8, 2025

**Hours of Work**: 35 hours / week

**Posting Closing Date**: September 7, 2025

**Why work with us**:
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. We are a community of builders with a vision to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s **Strategic Plan, Vision, Values & Guiding Principles,**please click here**:City of Waterloo 2023-2026 Strategic Plan**.

**What we offer**:

- Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
- Certification as a Living Wage Champion;
- Fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance, Employee and Family Assistance Program and Maternity/Parental Leave Top-Up;
- Defined Benefit Pension Plan (OMERS) eligibility for all employees;
- Flexible work schedules, paid vacation, personal days and management lieu time;
- Substantial internal and external training and development opportunities;
- Opportunities to get involved and give back to the community;
- Employee-wide events, activities, site visits, BBQs, etc.
- Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
- So much more

**What you will do**:
The Deputy Commissioner, Strategy and Innovation is responsible for providing high-level vision, direction and oversight to the City’s strategic planning process, and to assist in identifying solutions to address complex community challenges. Through strategic leadership and technical expertise, the Deputy Commissioner will lead the City’s approach to Sustainability and the Climate Emergency; provide strategic direction to further develop/implement a city-wide Lean Six Sigma program; lead advocacy efforts with government and agency representatives; and work closely with key strategic partners, NGOs and members of the community. The Deputy Commissioner will play a central role in monitoring and assessing municipal policies, standards, legislation, and best practices as well as oversight of the READI (Reconciliation Equity Accessibility Diversity and Inclusion) Division and the Economic Development Division.

Reporting to the Chief Administrative Officer (CAO) your primary responsibilities will include, but are not limited to, the following:
**Strategy**
- Assist Council in leading and providing oversight and monitoring to the City’s strategic planning process.
- Actively communicate with all levels of employees on an ongoing basis using a variety of methods to build awareness and enthusiasm for the strategic work and achievements.
- Support the corporate management team (CMT) in establishing a long-term vision and goals for strategic outcomes based on input from the community, Council and staff.
- Lead business plan projects and deliver outcomes in support of the City’s strategic plan.
- Develop and maintain reporting system with key performance indicators to measure progress and support staff in delivering on the strategic plan.
- Build and sustain effective liaisons with key external strategic partners, including area municipalities and the post-secondary institutions.
- Ensure that the City’s Vision, Mission and Values are reflected in all projects and represented at all levels of interaction with internal and external partners.
- Build trusting relationships and create a safe environment within the organization for open and honest discussion about service performance, breaking down barriers, challenging the status quo, and taking calculated risks in collaboratively developing new corporate and c