Director, Facility Design

Employment Status: Regular Full-Time

✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance

✓ Weekdays ✓ Days

Director, Facility Design & Management Services

Competition Number: 20609

Primary Work Location: Waterloo Service Centre

Posting Status: Internal / External Job Posting

Salary / Hourly Range: $140,483 - $175,617 (Band B)

Number of Positions: 1

Employment Group: Management

Job Status: Regular, Full time

Posting Release Date: November 24, 2025

Hours of Work: 35

Posting Closing Date: December 8, 2025

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo's Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo Strategic Plan.

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.

• Dedication to the organization's commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.

• A commitment to environmental sustainability as demonstrated in many plans and policies - For example we're working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.

• Certification as a Living Wage Champion with fulsome employer-paid benefits package (extended health and dental care), including paid sick days, long-term disability, life insurance, Employee and Family Assistance Program and Maternity/Parental Leave Top-Up.

• Defined Benefit Pension Plan (OMERS) eligibility for all employees.
• Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime.
• Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees.
• Substantial internal and external training and development opportunities along with opportunities to get involved and give back to the community.
• Enjoyable employee-wide events, activities, site visits, BBQs to connect with coworkers.
• Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.
• …And so much more

What you will do:

Reporting to the Commissioner of Community Services, the role provides the vision and leadership for facility management and space planning across all areas of the organization. The incumbent will provide direction and leadership for construction projects and implement and support cost effective corporate facility-based asset management strategies in alignment with the corporate strategic plan and business operations.

Your primary responsibilities will include, but are not limited to, the following:

• Prepare and submit operating and capital budgets, and annual business plan for the division including regular monitoring of performance and cost control measures.
• Develop and recommend policies and procedures for the construction, maintenance and security of facilities in accordance with legislation and contractual requirements.
• Formulate and deploy long-term strategic plans for facility renewal, disposal and construction for long-term sustainability of building assets. Research and apply best practices in FDMS and develop quality measurement tools, standards, policies and procedures to support services.
• Responsible for planning and implementation of service agreements, rehabilitation and construction projects performed by external consultants and contractors including contracts, tenders and contract claims resulting from work performed.
• Oversee and direct the team to complete divisional work plans on time and on budget including work planning, coaching and mentoring, recruitment and reviewing performance.
• Responsible for the recruitment, selection, orientation, supervision, performance management, mentoring and development of division members. Coach and advance the technical skills of the team with a focus on excellent customer service, efficiency, and positive employee relations.
• Provide overall leadership and direction for the City's Computerized Maintenance Management System.
• Responsible for operational and strategic oversight of community safety initiatives, alongside staff in other City divisions (e.g. Municipal Enforcement Services, Community Programming & Outreach Services).
• Ensure equity, diversity and inclusion are embedded in service delivery and operations.
• Collaborate with corporate management team, elected officials, leaders in other divisions and build and maintain relationships with external interested and affected parties.
• Participate as a member of the Operational Leadership Team (OLT) and on corporate internal and external committees as required.
• Attend and present at Council meetings and field inquiries from elected officials; respond to media enquires.
• Establish and communicate a strong strategic focus for the division.

What you will bring:

• Successful completion of a 4 year Bachelor's degree in facility management, engineering or building sciences and a license as a professional engineer (P.Eng.) (preferred) or architect in the province of Ontario with a minimum 7 years' experience working with asset management including technology, municipal public works, project and financial management, energy use and green house gas generation, facility engineering design standards, construction management, contract law and municipal funding; equivalent combinations of education and experience may be considered.
• Experience in applying and knowledge of legislation including the Ontario Building Code, the Municipal act, Technical Safety Standards Authority, Employment Standards Act and the Occupational Health and Safety Act.
• Positive track record of leadership in a unionized environment including creating a positive team culture by influencing, inspiring, assisting and developing others.
• Demonstrated written communication, oral presentation, and reporting skills; and superior problem solving and negotiation skills to deal effectively with various parties.
• Commitment to outstanding customer service with the ability to lead, motivate, influence and work collaboratively and effectively with the public, internal customers and other partners.
• Excellent organization skills and experience in coordinating and managing multiple activities and projects under tight time constraints and resulting in successful conclusions.
• Superior problem solving and negotiation skills to work effectively with various collaborators.
• An ability and willingness to travel between worksites, as necessary, utilizing reliable, safe and efficient methods of transportation is required to perform the job.
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.

What we will require:

• A Police Criminal Record and Judicial Matters Check satisfactory to the City.
• Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable.

Please note: Hybrid work eligibility will be in accordance with the City's Remote Working Procedure and Application Process.

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the land traditionally cared for by the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization's commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation . We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email , quoting the position and competition number. Applicants advancing to the next stages of a recruitment process will be provided with additional opportunities to make their needs known.