Tax Manager
1 week ago
**Responsibilities**:
- Mentor employee development & manage client relations
- Ensure tax returns are filed on time and payments are collected and reconciled.
- Ensure the office is always clean and presentable.
- Grow the client base and revenue with various promotions and the introduction of other financial products and services.
- Actively participate and initiate business development activities, coordinated by corporate.
- Be proficient with Tax Cycle.
- Accurate and timely Tax Preparation.
- Trouble shoot all client enquiries:
- Resolving errors on tax returns
- Speaking to CRA
- Following up on Child tax benefits, etc.
- Know and understand the latest tax laws, incentives, restrictions, disclosures etc.
- Provide courteous and respectful customer service while engaging the client to prepare their tax returns. Provide exceptional customer service. Answer client questions, address complaints Increase the client data base
- Follow all company policies and procedures including document retention and confidentiality.
- Meet all tax deadlines.
- Introduce clients to a variety of other financial products and services available.
- Other duties as assigned**.**
**Requirements**:
- Completed post-secondary program; Bachelor’s Degree or Diploma.
- 2+ year experience in a management position with tax preparation experience.
- Strong interpersonal skills and ability to de-escalate intense situations.
- Willingness to do shift work, evenings and weekends and cover for absent staff, as required.
- Follow all company policies and procedures; make day-to-day operations decisions.
Pay: $20.00-$25.00 per hour
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