Manager, Special Projects

Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. The Manager, Special Projects, Tax is a strategic operations role within our Tax practice. You will lead high‑impact, Tax‑focused and cross‑functional initiatives to drive operational excellence, process consistency, and efficiency, aligning with firm‑wide strategy and digital transformation goals. This role partners closely with Tax leadership and enabling functions to enhance service delivery and scale sustainable improvements. What You Will Do Strategic stakeholder management Partner with Tax leadership, key stakeholders, and enabling functions to identify, prioritize, and execute high‑impact strategic initiatives Develop and deliver clear communications and updates to senior leadership and steering committees on project progress, key findings, and recommendations Current state assessment and diagnostic reviews Conduct deep‑dive assessments of current processes, technology use, and resource deployment across the Tax practice Quantify improvement opportunities and help support business cases for change Process improvement and standardization Engage with key stakeholders and service line focus groups to assess current processes, identifying strengths, pain points, inconsistencies, and opportunities for improvement Partner with technology and innovation teams to leverage digital tools, automation, and analytics in achieving efficiency gains Future state design and implementation Define the desired end state for key Tax processes and service models, ensuring alignment with firm strategy and digital transformation objectives Develop actionable roadmaps for transition, including milestones, resource requirements, and change management considerations Project leadership and delivery Develop project charters, work plans, and success metrics in collaboration with sponsors and stakeholders Ensure sustainability of improvements through effective governance, measurement, and continuous improvement mechanisms Change management and communication Drive adoption of new processes and tools through clear communication, engagement and training initiatives Anticipate and manage resistance to change through proactive stakeholder engagement and problem resolution What You Bring To The Role Bachelor’s degree in business, accounting, finance, operations, or a related field Demonstrated experience leading complex, cross‑functional projects in a professional services environment, with a focus on operational excellence, process improvement, or tax function transformation Proven ability to conduct current‑state assessments and quantify improvement opportunities, including building business cases for change Strong stakeholder management and communication skills, including presenting to senior leadership and steering committees Expertise in process design and implementation with effective governance and measurement to ensure sustainability Change management capability, including driving adoption, training, and managing resistance to change Proficiency with project management tools and methodologies Proficiency with process mapping and analysis; comfort working with data/analytics to quantify improvement opportunities Familiarity with digital enablement/automation concepts applicable to Tax operations; experience with collaboration tools and productivity software Proficiency in English at a business level is required This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English‑speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and regulations during the regular course of their employment. KPMG BC Region Pay Range Information The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier‑free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. Adjustments and accommodations throughout the recruitment process At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team. AI Usage We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework. We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology‑first, people‑driven firm. #J-18808-Ljbffr