Tax Preparer
2 days ago
and
**Responsibilities**:
- Be proficient with Tax Cycle.
- Accurate and timely Tax Preparation.
- Trouble shoot all client enquiries:
- Resolving errors on tax returns
- Speaking to CRA
- Following up on Child tax benefits, etc.
- Know and understand the latest tax laws, incentives, restrictions, disclosures etc.
- Provide courteous and respectful customer service while engaging the client to prepare their tax returns. Provide exceptional customer service. Answer client questions, address complaints Increase the client database
- Follow all company policies and procedures including document retention and confidentiality.
- Meet all tax deadlines.
- Introduce clients to a variety of other financial products and services available.
- Other duties as assigned**.**
**Requirements**:
- Enrolled in a post-secondary institution or completed Bachelor’s Degree/Diploma program.
- Complete and pass all required tax-related courses; attend all training.
- Manage difficult clients when necessary and effectively problem-solve.
- Willingness to do shift work, evenings and weekends as required.
Pay: $18.50-$20.00 per hour
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