French Account Coordinator

This role includes contributing as required to the successful execution of programs and projects, post-event metrics, and prizing fulfilment.

**Overall**
- Responsible for communicating and liaising between client and agency for launch events and ongoing program needs
- Work closely with the XMC team to ensure event logistics are completed to client satisfaction and program goals are met
- Contribute to the on-time and on-budget delivery of client program including daily/weekly reporting, planning, execution, and reporting
- Complete prize fulfillment administration and communication with weekly reporting to key stakeholders

**Client Management**
- Communicate with clients to ensure proper preparation for each launch event
- Strong virtual presentation skills - Ex: Microsoft Teams, Microsoft Power Point
- Manage any questions or concerns from clients leading up to and on the day of the events

**Project Management**
- Work closely with XMC team to ensure program is on budget and on time
- Curate, update and manage master program documents
- Responsible for the creation and tracking of Survey Monkeys
- Support Account Team in gathering event metrics for reporting purposes and assist with development of program wrap reports

**Prizing Fulfillment**
- Accurately capture and pull prize winner submissions from microsite and social channels
- Ensure prize winners meet necessary qualifications as per contest rules & regulations
- Manage fulfillment and shipping logistics of prizes to contest winners in a timely manner
- Handle incoming communication and outreach (French & English) with contest winners and client contacts
- Troubleshoot common challenges and issues with fulfillment strategy

**Translation**
- Translation of all necessary event assets from English to French
- Extension of the XMC team as the French-first representative

**Prizing and Executional Support**
- Responsible for sourcing and managing prize communication to winners.
- Track prizing inventory and ensure winners receive prizes in a timely manner
- Contribute to project planning by coordinating logístical details in the lead up to each event

**XMC Morale**
- Contribute to sharing ideas, offering support to fellow teammates, and possessing a positive attitude daily
- Desire to exceed expectation and maximize efforts 100% of the time
- Commitment to integrity

**Weekly Schedule**
- Remote - Part-Time Hours (20 hours per week) February-March
- Remote - Full-Time Hours (40 hours per week) March-June
- In-Person on March 22nd and 23rd (XM activation set-up and launch date)
- Requirement to be flexible enough to understand there is no ‘standard’ day on the job

*SKILLS / KNOWLEDGE / EXPERIENCE / EDUCTATION REQUIRED*
- French First Bilingualism is a must (French/English)
- Post-secondary education
- Experience in experiential marketing and/or field marketing an asset
- Previous experience in client management - 1 year
- Previous experience in project management - 1 year
- Strong organization skills
- Ability to work effectively as a team and/or independently
- Strong verbal and written communication skills in both English and French
- Confident presenting virtually via Microsoft Teams
- Available to work a flexible schedule and on-site support for event date(s)

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months
Part-time hours: 30 per week

**Salary**: $40.00-$50.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Experiêncial Marketing: 2 years (preferred)
- Client Management: 2 years (preferred)

**Language**:

- French fluently (required)

Work Location: Hybrid remote in Montréal, QC