Team Lead

1 week ago

Mississauga, Canada Precise ParkLink Inc. Full time

**Parking Team Lead**

The team lead, reports to the parking supervisor and is responsible for a specific parking locations to ensure company operations, policies and procedures are met. Ensure 100% client, customer satisfaction and leads on-site staff.

**DUTIES AND RESPONSIBILITIES**:

- Lead a team of 6 - 15 customer service associates
- Support the Supervisor & THP parking coordinator
- Enforced all company policies
- Mange shift schedule
- Resolve customer complaints
- Troubleshooting parking equipment issues on a site level
- Mange and resolve payroll / Non payroll IPASS queries
- Run transection reports for HR
- Monitoring and maintaining inventory
- One out tickets/value tickets place order as they come and deliver to departments
- I-PASS Enrolling /canceling payroll staffs and sending the list to payroll
- Perform regular inspection for - Entry/Exit Pay machines and parking office
- Vehicle Incident reports
- HPASS /end shift investigations - if a shift is not balancing
- Monitor the appearance and over cleanliness of the parking areas
- Monitoring parking capacity - P2 digital sign
- Performs other parking related duties as assigned - Keyscan / Varioflex reports

**Job Type**: Part-time

Pay: $16.71-$19.50 per hour

Schedule:

- Monday to Friday

Work Location: In person

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