Program Coordinator

**PROGRAM COORDINATOR, FOUNDER SUCCESS**

**Platform Calgary**

**Calgary, Alberta**

You believe Calgary is a thriving tech ecosystem and can’t wait to accelerate its growth today and into tomorrow. Building a meaningful career and community, while putting your own innovative spin on things is what you were meant to do as Platform Calgary’s newest **PROGRAM COORDINATOR.**

This role is a contract position through March 2025, with ability to extend based on renewed funding.

**The day-to-day activities of the Program Coordinator will include**:
Program Coordination
- Manage program logistics and intake processes, including coordinating input from team members and updating information in program/CRM tools.
- Coordinate logistics with program partners, coaches, and participants, and distribute program materials and make improvements as required.
- Create and update resources, forms, work plans and meeting invitations through appropriate software tools (Google, Zoom, Slack, Asana, Hubspot).
- Support virtual and on-site program sessions and/or events at the Platform Innovation Centre. Make improvements to processes and program logistics as required.

Program Experience
- Provide administrative support, ensuring a seamless experience for program participants, facilitators and coaches.
- Distribute program materials to participants.
- Contribute to an inclusive, diverse, equitable, and accessible work environment aiding in the founder experience.
- Develop community initiatives designed to facilitate connections between participants.
- Collect feedback from program participants (formally and informally) and work alongside appropriate team members to assess and implement feedback.

Communication
- Act as the point of contact for program participants and partners, answering inquiries and ensuring relevant news and updates are communicated in a timely manner.
- Build long-last relationships with the Platform Calgary network to facilitate meaningful connections.

Additional Responsibilities
- Identify and recruit potential startup founders by attending networking events and conferences, as well as leveraging personal and professional networks.
- Understand and communicate the needs of startup founders to other internal teams.
- Champion Inclusion, Diversity, Equity and Accessibility (IDEA) initiatives at Platform Calgary.
- Ad hoc projects and duties will be assigned as required.
- **2 years’ experience in program coordination or a related coordination role.**:

- Previous experience in roles requiring strong organizational and relationship building skills.
- Proficiency with digital communication and project management tools, such as G-Suite, Asana, Slack, Notion, Eventbrite and HubSpot.
- Strong interpersonal skills to build and maintain relationships with teammates, founders, partners, members and other players in the tech ecosystem.
- Ability to flourish in a fast-paced environment, adapt and be proactive.
- Passion for innovation, community and entrepreneurship.

**During the interview process, we will be looking for**:

- Strong written and verbal communication skills.
- Impeccable attention to detail in all work with reliable follow through on commitments.
- Skill at managing projects and using time effectively.
- The ability to flex with changing responsibilities as the role evolves.
- Understanding of how to effectively derive and measure results from the programs we deliver and how we might learn and iterate from those results.
- Ability to facilitate collaboration among multiple parties with disparate views and objectives and align the group toward a cohesive outcome.
- Ability to be a community builder, establishing relationships with multi-faceted stakeholder groups and key partners.
- Proactiveness to solve problems before they arise and within being asked.
- Team player that is enthusiastic about working cross-functionally.

**Platform Calgary perks**:

- **Salary Range**: $50,000 - 60,000
- **Hybrid and flexible work**: Our team enjoys the flexibility of hybrid work and flexible hours, so we can all do our best work.
- **Great benefits from day one**: Health, dental and wellness benefits; RRSP matching program; parental leave top-up program development stipends and other perks.
- **Paid Time Off**: We offer plenty of paid time off, as well as Fridays off during the months of July and August plus holiday closure in December/January.
- **A unique place to work**: The Platform Innovation Centre is the front door to Calgary’s tech and innovation community. Home to 100+ partners (and the thousands of guests who attend education programs, meetups and other events) dedicated to helping companies to start, grow and succeed.

We are fostering a culture of belonging that is diverse and inclusive. This begins with an equitable and accessible hiring process.

**About Platform Calgary**

Pay: $50,000.00-$60,000.00 per year