Sales & Business Development Co-ordinator

6 days ago

Pitt Meadows, Canada Rhema Health Products Limited Full time

**JOB TITLE: SALES AND BUSINESS DEVELOPMENT CO-ORDINATOR**

**Job Type**:Full Time 40 Hours Per Week. Dynamic Office Environment.

**Reporting To**: VP of Sales & Marketing

**Collaboration With**: Sales, External Customers, Operations, R&D

**Work Location**: On Premise (not remote). #601 - 19055 Airport Way, Pitt Meadows, BC

**About You**

**Qualifications include**:

- Strong customer service skills with a minimum of 3 years of related experience
- Exceptional verbal & written communication skills
- Demonstrated ability to prioritize tasks in a fast-paced environment
- A related post-secondary degree OR equivalent work experience in lieu of education
- Ability to handle a high volume of detailed work with a high level of accuracy.
- Strong problem-solving and decision-making abilities.
- Numerical aptitude is a plus with particular emphasis on weights and measures.
- Proficient in using customer service software such as CRM and ERP systems.
- Ability to remain calm and composed in challenging situations.
- Ability to work independently and collaboratively in a team environment.
- Strong interpersonal skills and ability to build rapport with customers.
- Knowledge of industry best practices in customer service and support.
- Ability to adapt and learn quickly in a fast-paced environment.

**About Us**

**Duties and Responsibilities**:

- The Sales Co-ordinator is responsible for supporting members of the sales team and related sales initiatives with direct customer interaction. Specific duties include:

- Provide primary support for senior sales team
- Review, clarify, and process incoming customer orders
- Collaborate with sales team and customers to update regular sales forecasting
- Provide helpful, timely, and informative responses to customer enquiries
- Collaborate with cross-functional teams to resolve complex customer issues
- Maintain customer information databases and update/review as needed
- Co-ordinate with Production and Logistics teams to ensure on-time delivery and troubleshoot related issues as needed

**Outcomes**

This important role is at the centre of our business ensuring smooth execution of sales initiatives with our customers and clients. Success in this role will help achieve the following outcomes:

- High customer satisfaction with strong on-time delivery record
- Continued positive growth of long-term client and customer relationships
- Streamlined sales and admin processes leading to improved service and productivity
- Career advancement opportunities throughout Rhema & the industry
- The opportunity to contribute as part of a dynamic, fun, and experienced team
- Contributing and helping to implement ideas for improved efficiencies and innovation

**Remuneration**
- Salary of $55-$65k depending on experience
- Extended health benefits

If this role sounds like it could be a good fit, we'd love to hear from you Please send us your resume and a brief note about why this role appeals to you.
- Rhema Health Products Ltd. Is an equal opportunity employer. Qualified applicants can expect to be contacted.

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