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Air Import Analyst Ii
3 weeks ago
Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services (international freight forwarding/global supply chain management, warehousing/distribution, and ground transportation). With operating locations across Canada, the United States, and Europe, Farrow manages over 800 employees with 38 offices and warehouses including those of acquired companies D.J. Powers Co. Inc. and Link+ Corporation. Farrow is proud to be a Canada’s Best Managed Companies winner for fourteen consecutive years, achieving Platinum Club status in the most recent eight years - an accomplishment few companies attain.
Position Summary
This position is primarily responsible for receiving, reviewing, and entering customs documents. The incumbent processes shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members based on instructions and processes.
Key Responsibilities (Supervisory/Materials/Information)
- Receive documents and review for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and enter required information into the system in order to produce entry
- Contact clients, carriers or client vendors if additional documents or information is required
- Respond to calls and questions from internal and external sources
- Trace shipments and set up pre-arrivals at Customs
- Complete a variety of other duties as assigned
Education and Experience
- Secondary School or related experience
- Minimum of one year general customs brokerage experience
Competencies, Working Skills & Attributes
- Fast and accurate keyboarding skills (min. 8000 keystrokes per hour with 97% accuracy)
- Clear and effective verbal and written communication skills; must be able to speak and write fluently in English
- Excellent attention to detail
- Tactful and dependable
- Strong interpersonal skills; able to work independently as well as part of a team
- Able to multi task and keep track of priorities and ETA’s
- Able to perform basic mathematical calculations
Working Conditions, Mental Effort & Physical Requirements
- Accuracy is required when entering appropriate data, adding figures, and reconciling documents
- Concentration is required in balancing various tasks at one time
- Ability to focus on computer screen/and or written materials for extended periods of time
- Ability to work under deadlines and related stresses
- Repetitive keyboarding / mousing; more than 6 hours per day
- Sitting at desk for prolonged periods of time (up to 1/2 hour - 1 hour at a time) for more than 6 hours per day
- Must work some statutory holidays
Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.
