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Vice-president, Strategy, Expertise and Operations, Advisory Services
2 weeks ago
We are banking at another level.
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
- Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few- In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1- A hybrid work model that truly balances work and personal life- Opportunities for learning, training and development, and much more...
POSITION OVERVIEW
The Vice-President, Strategy, Expertise and Operations, Advisory Services, is a pivotal leadership role tasked with steering the strategic direction, governance, and performance of the Advisory Services line of business. This role also encompasses driving innovation, expertise evolution, knowledge management and supporting national operations.
Key responsibilities include developing and implementing the advisory services strategy in alignment with BDC and COO strategic priorities. The VP is responsible for overseeing, prioritizing, driving, and coordinating the development and evolution of BDC Advisory Services' offerings. The VP is responsible for ensuring the evolution of expertise and the development of consulting solutions, implementing a knowledge management practice, managing a network of external consultants, and maintaining operational excellence in service delivery and sales support operations.
Additionally, the VP will lead the BDC Academy team, optimizing all delivery channels in collaboration with other AS functions (Business Development and Delivery), and ensuring that corporate functions and COO support teams are dedicated to supporting the advisory services line of business.
This role involves managing five directors, a total team of 45 employees, and 450 external consultants.
To achieve these objectives, the VP acts as the integration hub between Advisory Services and support functions, enhancing the impact of AS, increasing end-to-end productivity, and ensuring a world-class client and employee experience.
CHALLENGES TO BE MET
Strategy and business planning- Lead BDC Advisory Services' overall strategic planning process, in alignment with corporate and COO strategic priorities.- Develop strategic initiatives and track their deployment.- Lead the execution of the strategy, with an emphasis on mobilizing relevant internal and external resources and stakeholders.- Develop and deploy the AS Business Unit Plan (BUP) with COO and other corporate functions to ensure resources are dedicated to implementing AS BUP projects.- Develop and foster relationships with external networks to keep abreast of emerging trends and drive innovation at BDC.
Governance and Performance Management:
- Develop key performance indicators (KPIs) to track and report on Advisory Services success. Includes overseeing the annual corporate planning activities for AS, setting objectives, financial planning and resources required to deliver on objectives.- Monitor and evaluate the performance of the advisory services line of business, identifying key operational risks and implementing improvements as needed.- Establish and maintain governance frameworks to ensure compliance and operational excellence, ensuring key stakeholders are mobilized for AS performance.
Expertise Development and Consulting Solution Development:
- Responsible for overseeing, prioritizing, driving, and coordinating the development and evolution of BDC Advisory Services' offerings.- Ensure the management and the evolution of expertise in AS, providing standard frameworks to assess and evolve expertise and solutions.- Develop go-to-market material that positions AS expertise and solutions to solve emerging business challenges across Centres of expertise (productivity, supply chain, tariffs, technology, etc).- Foster a culture of continuous learning and professional development for AS.
Network of External Consultants and Knowledge Management:
- Ensure the Network of External Consultants is managed to enable timely delivery of value for our clients.- Ensure effective onboarding, training, and performance management of external consultants.- Optimize external consultants’ productivity, performance and satisfaction for greater client experience.- Provide tools, trainings and other engagement mechanisms to continuously evolve our external consultant’s expertise and relationship with BDC, ensuring they deliver high-quality services on our behalf.- Implement knowledge management practices to
