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Sales , Customer Service and Administration

2 weeks ago

Greater Sudbury, Canada Mike's Countertop Shop Inc Full time

_Showroom Sales Representative/Administration_
Providing above exceptional customer service

Primary responsibilities

Greet all walk in customers, contractors, business partners and other parties with a welcoming and professional attitude

Assist the client in the showroom with product information and colour choice

Prepare written estimates for clients

Order products according to customer needs

Sell additional services/products related to the countertop and/or countertop installation

Submit invoices and collect payments from clients using QuickBooks/Debit machine

Confirm and book countertop installation projects from start to finish according to client requirements and fabricator schedule

Handles potentially difficult clients/contractors in the most professional and polite manner

Able to handle possible fabrication mistakes and project delays with patience and understanding

Maintains a clean showroom, manages sample racks and up to date marketing literature

Maintains accurate and up to date records of all projects/sales

Other administrative and customer related duties as required

Previous experience in an office or sales oriented environment

Experience in an administration environment considered an asset

Knowledge of different countertop products considered an asset

Experience in Customer Service and or sales considered an asset

Strong attention to detail and organizational skills

Excellent customer service attitude

Ability to be resourceful and proactive when issues arise

Familiar with QuickBooks considered an asset, however willing to train

Aptitude for design and decor a must

Pay: $18.00-$22.00 per hour

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- sales: 1 year (preferred)

Work Location: In person

Expected start date: 2025-04-10