Proposal Manager, Group Benefits

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

The Group Benefits Winning and Retaining Marketing Team is accountable for showcasing Manulife as the leading and most desirable carrier in the industry. The team brings to life the many ways Manulife helps clients reach their business goals while supporting the health of their employees.

The team’s sales proposals capture the imaginations of corporate clients. Prospective new clients are guided to see how Manulife Group Benefits will help them solve the challenges they face attracting and retaining top talent, while building a workforce that is well supported in the event of illness, injury, or accident. Current clients are retained through proposals that evolve our existing relationship and further align our mutual goals, values, and vision for the health of employees.

sales proposals that will optimize the opportunity to win/retain the business.

**Essential Responsibilities: (Allocate the percent of total working time spending on each**

**accountability, which should add up to 100%)**

**People Leader Role**:

- Leads a team of five Proposal Consultants
- Acts as the main point of contact for questions, training, support, and escalations
- Facilitates one-on-one meetings with proposal consultants to discuss progress, development, and
- performance reviews
- Assists in problem solving to ensure proposals are meeting accuracy and compliance standards
- Assigns RFPs and monitors volumes
- Leads in researching best practices and sharing with the team
- Ensures all proposals are submitted on time and within 100% compliance
- Supports Marketing Director with hiring procedures/decisions and performance management

**Individual Responsibilities**:

- Drive sales & revenue growth through the completion of RFPs for new business and retention
- business
- Reviews proposal work and provides ongoing feedback to Proposal Consultants
- Identifies opportunities to enhance RFP content
- Monitors the proposal process and quality of output - continually recommends efficiencies to
- drive success
- Advises Proposal Consultants and sales teams on effective pursuit and messaging strategies
- Acts as a back-up to Marketing Director when required
- Completes high visibility/high premium proposals and consultant questionnaires as needed, that
- may require additional research, analysis, creativity, and judgment.
- Coordinates all aspects of sales proposal document production process and ensures Proposal
- Consultants follow it (i.e. RFP process, RFP style guide, etc.) to assure the overall quality meets
- firm standards
- Collaborates with Distribution and Subject Matter Experts (SMEs) to determine areas for
- improvement and strategic approach for proposals
- Conducts reporting & regular updates on behalf of RFP team
- Proactive and visionary nature, strategizes for long-term objectives and goals of the team
- Other duties, as assigned

**Qualifications**
- Bachelor’s degree or equivalent relevant work experience, will be considered as an asset
- Extensive experience in business development, proposal and/or technical writing
- Strong persuasive and diplomacy skills with the ability to deal autonomously with internal
- stakeholders, includes sales team
- Experience in Financial Services, and particularly Group Benefits an asset
- Fluent in English and French (an asset)

**Competencies**:

- Strong consulting, business planning and project management skills with proven ability to execute
- large/complex concurrent projects within tight timeframes
- Strong analytical, problem solving, strategic skills - ability to recognize issues, outline possible
- implications and provide solutions
- Strong communication, influence and conflict resolution skills
- Strong client and relationship management skills
- Innovative and strong ability to develop creative solutions to business challenges
- Wants to continuously learn, improve processes/deliverables, drive efficiency and promote lean thinking

**What can we offer you?**

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role in the primary location of Waterloo, Ontario is expected to be between $77,250.00 CAD - $139,050.00 CAD.

Manulife offers eligible employees a wide array of customizable benefits,