Dealer Services Consultant

**Employer**: iA Financial Group
- **Office**: 1320 Cornwall Road
- **Location**: Oakville, Ontario
- **Job category**: Dealer Services - Sales
- **Job ID**: JR10024468
- **Job type**: Permanent Job

**Description**:
**Build the future with us**

Are you passionate about business development and operational performance? Do you want to contribute to a company whose mission is to help clients feel confident and secure about their future? As a **Consultant - Dealer Services**, you will play a key role in optimizing the performance of our dealer partners’ business offices by providing strategic support based on our Lean methodology.

This position is a great opportunity to showcase your expertise in consulting, performance management, and relationship building within a caring and trustworthy organization. At iA, people and their development are at the heart of everything we do, fostering a collaborative and innovative work environment.

**What you’ll accomplish with us**

As a **Consultant**, you will be central to our mission. Your main responsibilities will include:

- Develop tailored action plans based on dealer goals and needs.
- Prepare and conduct regular dealer visits, ensuring thorough follow-up and reporting.
- Meet with dealer leadership to review performance, identify improvements, and implement corrective actions.
- Provide exceptional customer service and manage complex requests or escalations.
- Maximize product and service penetration across dealerships.
- Monitor market trends and share competitive intelligence with internal stakeholders.
- Deliver individual training to Financial Services Managers (FSMs) using the PACT/Lean methodology.
- Promote and coordinate classroom training sessions based on FSM needs.
- Support the onboarding and integration of new FSMs, including access setup and initial training.
- Ensure proper use and understanding of corporate tools and systems (e.g., Unifi 2.0).
- Complete administrative tasks and participate in internal initiatives and meetings.

**What will help you succeed in this role**

We’re looking for someone who:

- Is known for building strong, long-lasting business relationships.
- Stands out for their analytical thinking and performance tracking.
- Demonstrates autonomy, initiative, and excellent organizational skills.
- Has strong communication, coaching, and problem-solving abilities.
- Has **3 to 5 years of experience** in consulting, sales, or performance management in the automotive or financial services sector.
- Has an **intermediate level of English**, as the role involves regular collaboration with English-speaking dealers.
- ** Must be based in one of the following regions**:Georgian Triangle**, which includes Collingwood, Wasaga Beach, Blue Mountains, Clearview Township, Meaford, or **Northern Ontario.**

**Why you’ll love working with us**
- A work environment where learning and development go hand-in-hand with a collective pursuit of excellence.
- A healthy, safe, equitable, and inclusive workplace where your potential can thrive.
- The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.
- Competitive benefits: Flexible group insurance, competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and much more

**and take charge of your career - where your talent truly matters**

**Not sure if you should apply?**

**Get ahead of your career, where your talent belongs**:
See why so many people choose iA

**Company Overview**:
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.

Are you passionate about business development and operational performance? Do you want to contribute to a company whose mis