Mobile Attendant/ambassador

4 days ago

Toronto, Canada Indigo Park Canada Full time

**Join Indigo Park Canada - Leading the Parking Industry**
At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

**We are currently seeking a Mobile Ambassador for our Toronto Pearson Airport location.** The Mobile Ambassador is responsible for monitoring the parking facilities by circulating regularly in a company vehicle. They will assist customers with a variety of add-on services while monitoring.

**What Would You Be Doing?**:

- Greet, welcome, and assist customers with any questions or inquiries
- Support customers with their use and navigation of the parking facilities and equipment
- Participate in monitoring the vicinity by circulating regularly in a company vehicle
- Identify and issue violation tickets to vehicles that are, but not limited to, illegally parked or in violation of parking or traffic rules as prescribed by the airport
- Support and communicate directly with the supervisor on all necessary tasks
- Communicate and coordinate with various departments when required for customer assistance and/or parking facility maintenance
- Support customers in cases of technical machine errors
- Conduct space counts to coordinate the closing or opening of parking areas
- Set up and remove all temporary signage in parking lots
- Complete daily maintenance reports and plans
- Keep parking areas and sidewalks safe and free of hazards and debris
- Other duties as required

**What Are the Working Conditions?**:

- Must be able to work in a fast-paced environment
- Must be able to work outdoors in all weather conditions with frequent exposure to varying temperatures
- Must be able to lift and push up to 50 lbs.
- Must be able to sit and/or stand for long periods of time

**What Are We Looking For?**:

- Cautious and courteous driver, with a valid G license and a clean driving record
- Minimum 2-3 years of customer service experience is required
- Bilingualism (English and French) is a strong asset
- Strong communication skills with an open attitude to take direction and feedback
- Proven customer service-oriented attitude
- Excellent problem-solving skills
- Ability to work efficiently under pressure in a fast-paced environment
- A strong team player who can work independently with mínimal supervision
- Exceptional time management and organizational capabilities
- Results-oriented individual with a concern for accuracy and customer relations

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination. Accommodations are available on request in relation to materials or processes.

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