Invoicing Specialist
1 week ago
**What You’ll Do - The Role (Responsibilities)**
- Monitor multiple national smart lists to determine available calls that can be invoiced.
- Create customer invoices for contractual field service work performed. Ensure accuracy in amounts compared to contracts.
- Monitor return invoice inbox for customer correspondence and rejected invoices.
- Follow up with the branches, technicians for completion of documentation.
- Verify that all supporting documentation is attached to each invoice.
- Metrics set in place with monthly goals to be achieved.
- Attend quarterly meetings and be ready to share ideas revolving around invoicing.
- Work with customer service to ensure that all scheduled contract work is completed and invoiced monthly.
- Confirm that the value invoiced aligns with the scope of work.
- Interact with other department personnel to ensure accurate accounting on all invoices.
- Ensure all related company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers, and suppliers.
- Work with the Customer Support Manager and contracts department to establish policies, practices, and systems to improve the invoicing function and process.
- Other tasks and responsibilities as may be required from time to time consistent with the position of Invoicing Specialist and the job description and duties set out herein.
**What You Need (Requirement)**
- Minimum 2 years’ similar work experience in a corporate environment
- Related post-secondary education preferred, or similar in education and experience.
- Working experience in CRM and Wennsoft products.
- Excellent computer skills. General understanding of computerized accounting systems.
- Excellent working knowledge of Microsoft Office.
- Good organizational, time management and prioritizing skills.
- Strong problem identification resolution skills.
**Working Conditions**
- Manual dexterity is required to use desktop computer and peripherals.
- Overtime as required.
- Lifting or moving up to 10lbs may be required.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work
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