Operations Customer Service Representative

1 week ago

Mississauga, Canada Intelcom Full time

Ride the next mile with us
- Operations Customer Service Representative

Why choose Intelcom and become one of our Operations Customer Service Representative?
- You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time
- You enjoy a fast pace and being organized so that all packages are accounted for and deal with the packages returned to the Delivery Center
- You’re quick on the computer and like data entry, report production and working with a variety of systems
- You’re cool as a cucumber and like to manage different types of situations.

This is a full-time opportunity at 40 hours per week, starting at 4 a.m., days are to be confirmed with you based on your availability.

Warehouse - Delivery - Customer Excellence - Full Time

version française

Représentant du service à la clientèle des opérations

Pourquoi choisir Intelcom et devenir l’un de nos représentants du service à la clientèle des opérations ?
- Vous aimez aider les autres et trouver de bonnes solutions à tout ce qui se présente lorsque vous aidez les clients et les chauffeurs en vous assurant que les livraisons sont effectuées à temps ;
- Vous aurez l'occasion de travailler avec une variété de personnes sur les lieux, au téléphone et par courriel en les épatant avec vos compétences en communication ;
- Vous appréciez un rythme rapide et êtes organisé pour que tous les colis soient comptabilisés et traitez les colis renvoyés au centre de livraison ;
- Vous travaillez rapidement avec l'ordinateur et aimez saisir des données, produire des rapports et travailler avec une variété de systèmes ;
- Vous n’avez pas froid aux yeux et aimez gérer différents types de situations.

Il s'agit d'une opportunité à temps partiel à 20 heures par semaine, à partir de 12h30 et les jours sont à confirmer avec vous selon vos disponibilités.

Entrepôt - Livraison - Excellence client - Temps partiel - Temps plein

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

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