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Concierge
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**Company Description**:
Kasa Moto is a two-story contemporary Japanese restaurant and lounge that opened in the heart of Yorkville in the Spring of 2015. With a sprawling rooftop terrace, elevated design, and lush indoor topiary, Kasa Moto guests will enjoy a versatile dining experience that evolves from day to night.
Our Mission is simple. We are in the experience business. Our people first culture will inspire and empower our team to deliver moments that matter in an environment hyper focussed on the guest experience. Together we will maintain a best-in-class hospitality experience at Kasa Moto.
What you will find at Kasa Moto is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality.
**What You’ll Do**
- Welcome guests to the property
- Provide accurate wait times and monitor waiting list as needed
- Manage reservations
- Escort guests to assigned dining or bar area
- Provide menus for guests and notify party of Server’s name
- Greet customers upon their departure
- Coordinate with servers about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention
- Answer incoming calls and address customers’ queries
- Assist Servers as needed
**What You’ll Need**
- Proven experience as a host or server in a luxury or fast-paced environment
- Experience managing reservations
- Excellent communication skills (via phone and in-person)
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Flexible availability to work various shifts, including weekends
**Why Join Us**
- Group health benefits
- Virtual mental healthcare support
- Exclusive discounts
- Staff meal
- Career advancement opportunities in a growing environment
- And more
