Case Manager, Mental Health

**CASE MANAGER, MENTAL HEALTH**

**Focus Team**

**One (1) Bargaining Unit, 1 Year Contract Full-Time Position**

**Monday-Friday, 8:00am-4:00pm, requires availability for 1 out of every 3 weekends**

**Existing Vacancy**

**Compensation**:$29.40/hour-$34.11/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**

We are seeking Case Manager, Mental Health in a Focus Team who will be completing a comprehensive mental health and physical health assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks.

**About the Team**

The Focus is an innovative partnership program between St. Michael’s Hospital Mental Health Service and Cota. The Focus will rely on an interdisciplinary team approach to provide a continuum of integrated intensive case management (ICM) and Assertive Community Treatment services to meet the needs of clients with mental health and complex care needs in the Mid-East Toronto Health Link. Services to clients of the ISCT will be organized to allow for flexibility of movement between levels/intensity of services (Intensive Case Management and ACT) while ensuring continuity of care for clients.

**Primary Responsibilities**:

- The Case Manager’s primary duties may involve, but not necessarily be limited to:

- Reviewing the referral information of applicants to the program
- Coordinating and participating in screening interviews with applicants and their respective referral sources
- Determining eligibility for the program and confirming acceptance of new service users into the program
- Developing a collaborative, supportive and therapeutic relationship with each designated service user for whom he/she is assigned primary responsibility
- Completing a comprehensive assessment of the nature of each service user’s unique goals and needs through collaborative engagement with each service user and their respective support networks
- Providing guidance and assistance to each service user in relation to the development of both a personalized Service user Safety Plan and a Recovery/Goal Plan
- Providing direct practical support, coaching and counsel to service users in their pursuit of identified goals and needs. These supports may include, but not necessarily be limited to:

- Assistance in acquiring shelter, food, income, ID and clothing
- Support in the development and maintenance of ADLs
- Assistance in developing a healthy support network
- Assistance in accessing primary health
- Assistance in accessing psychiatric care
- Assistance in developing personal skills in the areas of budgeting, medication management
- Developing harm reduction strategies in relation to substance use
- Assistance in the pursuit of educational/vocational interests
- Assistance in developing personal self-management strategies
- Assistance in accessing/securing safe/affordable housing
- Researching and/or identifying options for alternate/supplementary community services and supports as required/requested
- Assisting each service user in accessing and coordinating other supports, services and appointments
- Liaising with each service user’s support network members as appropriate and where service user consent has been obtained
- Assisting service users with emergency and/or crisis needs as required/appropriate
- Assists in coordinating and facilitating group activities/events which foster service user engagement/participation, the development of social networks, and skill acquisition
- Coordinating the purchasing of necessary program/activity supplies, and accounts for purchases in accordance with program guidelines
- Participating in team meetings, providing input and ideas for improving services, efficiencies, and ongoing program planning.
- Documentation and Data entry:

- Documents all service user contacts/interactions in the appropriate service user chart according to COTA Health’s documentation guidelines
- Enters data relating to service user interactions into COTA Health’s database system according to data collection guidelines
- Assists with other data collection activities within the program, as determined by the Supervisor and/or Team

**Other Responsibilities**:

- Maintains current certification and/or up-to-date training in identified “Required Training” areas
- Adheres to all COTA Health’s policies and procedu